NETGEAR Network Router RT338 User Manual

 
Rear Panel  
Refer to this diagram to identify all the ports on the router when you attempt to  
make any connections.  
Rear Panel of the Model RT338 Router  
AC adapter outlet  
ISDN port  
POWER  
ISDN  
LAN  
MANAGER  
PHONE  
1
PHONE  
2
12VDC  
LAN port  
RS-232  
Manager port  
Phone  
ports  
Power switch  
9535FA  
Installing the Hardware  
Refer to the following illustration and steps when connecting the router.  
Installing the Model RT338 Router  
ISDN wall  
connection  
POWER  
ISDN  
LAN  
MANAGER  
PHONE  
1
PHONE  
2
12VDC  
PCs  
or hubs  
Phone or other  
analog devices  
AC power  
adapter  
Network  
manager analog devices  
(optional)  
Phone or other  
9536FA  
To connect your router:  
1. Connect your PC or hub to the LAN port:  
Use the red crossover cable included to connect the router directly to  
a PC.  
Use the white straight-through cable included to connect the router to  
a 10 Mbps or 100 Mbps hub or switch port. The router will sense the  
speed of the connected port and will automatically set its speed  
to match.  
Note: If you are using a 100 Mbps Fast Ethernet network or a mixed  
10 Mbps/100 Mbps network, use Category 5 cabling (included).  
Model RT338 ISDN Router Installation Guide  
 
2. Connect the analog devices to the phone ports (Phone 1 and Phone 2,  
respectively).  
3. Connect the ISDN line from the router to the ISDN wall connection.  
Use the black cable that is provided.  
4. Connect a network manager workstation to the RS-232 port. This step  
is optional.  
5. Connect the DC power adapter cable to the power outlet on the rear  
panel of the switch and plug the power adapter into the wall outlet.  
Prepare the Router  
Do the following to prepare your router:  
Order ISDN service from the phone company.  
Congure your PC to use the TCP/IP networking protocol.  
Order Internet service from an Internet service provider (ISP).  
The following section provides an overview of the requirements.  
Ordering an ISDN Line  
Contact the ISDN sales center of the phone company and order an ISDN Basic  
Rate Interface (BRI) phone line. In North America, provide the phone company  
with an ISDN ordering code (IOC). NETGEAR recommends codes IOC Uor  
EZ-ISDN1 for the Model RT338 router. Additional information about ordering  
an ISDN line can be found in the Model RT338 ISDN Router Installation Guide.  
When the ISDN line is installed, make sure you have the following information:  
ISDN directory number(s)  
Service prole identier numbers (SPIDs) (North America only)  
Switch type and protocol of the switch (such as National ISDN NI-1) used  
at the telephone company (North America only)  
Order any additional ISDN or phone service at this time.  
Setting upYour Network  
The Model RT338 router uses the Internet Protocol (IP). To access the Internet  
using the Model RT338 router, all PCs must have TCP/IP installed and selected  
as their networking protocol. TCP/IP is built into Windows® 95, Windows 98,  
and Windows NT® but must be enabled and congured. Refer to Conguring  
TCP/IP Propertiesfor instructions to install IP networking.  
In an IP network, all PCs must be assigned IP addresses. Most LANs use private  
IP addresses. These addresses are assigned automatically by the Model RT338  
router whenever a PC reboots. Refer to Using Private IP Addressesfor  
instructions to use private IP addressing.  
Model RT338 ISDN Router Installation Guide  
 
All PCs must also have other IP conguration information, including a subnet  
mask, a domain name server (DNS) address, and a default gateway address. This  
information is also assigned automatically by the Model RT338 router whenever  
a PC reboots. For more information about these parameters, refer to the Model  
RT338 ISDN Router Installation Guide.  
Using Private IP Addresses  
Using the DHCP protocol, the Model RT338 router assigns private IP addresses  
to all the PCs on your LAN (when the PC reboots). The Internet Engineering  
Task Force (IETF) reserves these addresses for use in private networks:  
192.168.0.1local IP address for the router (This address also serves as the  
DNS address and default gateway address for all of the PCs.)  
192.168.0.2 through 192.168.0.32IP addresses of your PCs  
255.255.255.0subnet mask for your router and PC  
Setting up an ISP  
Contact an ISP and request a single-user Internet access account. You can  
connect a multiuser LAN through a single-user account by using the Network  
Address Translation (NAT) feature on the router.  
In a single-user account, the ISP assigns one registered IP address to use. With  
most accounts, this address is assigned dynamically each time you log in to the  
account, so you will not need to know the actual address. The NAT feature  
translates the private IP addresses of your network PC(s) to this address for  
accessing the Internet.  
Account Information  
The ISP should give you the following information for your account:  
Local phone number for accessing the ISP  
Login name  
Password  
Questions to ask the ISP  
In addition, you should ask your ISP these questions:  
Will the IP address be dynamically assigned?  
Refer to the Model RT338 ISDN Router Installation Guide on the Model  
RT338 Resources CD for instructions to congure a static IP address.  
Will your DNS server address be dynamically assigned?  
If not, enter it in FirstGears ISP connection.  
Does your ISP support Multilink Protocol?  
If you want to connect both ISDN B channels simultaneously for a  
128 Kbps connection, your ISP must support Multilink Protocol.  
Model RT338 ISDN Router Installation Guide  
 
Configuring the PCs  
Configuring Windows 95 or Windows 98 for IP Networking  
All PCs must have an Ethernet adapter card installed and TCP/IP as their  
protocol. TCP/IP installation must be done manually.  
To congure Windows 95 or Windows 98 for IP networking:  
Select the network properties from the Windows Control Panel.  
Find your Ethernet adapter, TCP/IP protocol, and Client for Microsoft  
Networks. If these do not exist, you must add them.  
To add an Ethernet adapter:  
a. Click on Add.  
b. Select Adapter.  
c. Click on Add (again).  
d. Select the manufacturer and model for the Ethernet adapter.  
e. Click on OK.  
To add TCP/IP:  
a. Click on Add.  
b. Click on Protocol.  
c. Click on Add (again).  
d. Select Microsoft.  
e. Select TCP/IP.  
f. Click on OK.  
To add a Client for Microsoft Networks:  
a. Click on Add.  
b. Click on Client.  
c. Click on Add (again).  
d. Select Microsoft.  
e. Select Client for Microsoft Networks.  
f. Click on OK.  
Restart your PC after making these changes.  
Configuring TCP/IP Properties  
NETGEAR recommends that you keep the default settings for the TCP/IP setup  
parameters, because your PC is congured to obtain its TCP/IP conguration  
information from a DHCP server on the LAN. The Model RT338 router is  
shipped precongured as a DHCP server and assigns the TCP/IP conguration.  
To obtain the conguration information from the router:  
1. Turn on power to the router.  
Wait at least one minute before continuing to step 2.  
2. Reboot each PC on your LAN.  
Model RT338 ISDN Router Installation Guide  
 
Verifying TCP/IP Properties  
After your PC has been congured and rebooted, check the TCP/IP  
conguration using the Windows 95 and Windows 98 utility winipcfg.exe. For  
Windows NT systems, use ipconfig.exe.  
To check the TCP/IP conguration:  
1. From Start, select Run.  
2. Type winipcfg (or ipconfig for Windows NT).  
3. Click on OK.  
The IP Conguration window opens.  
4. In the IP configuration window, select your Ethernet adapter.  
5. Verify the following:  
IP address is set at between 192.168.0.2 and 192.168.0.31.  
Subnet mask is set at 255.255.255.0.  
Default gateway is set at 192.168.0.1.  
6. Click on More Info.  
7. Verify that the DNS server is set to 192.168.0.1.  
Configuring the Router  
To congure your router, you will use the FirstGear conguration software  
that is provided on the Model RT338 Resources CD.  
To install and run FirstGear:  
1. Insert the NETGEAR Model RT338 Resources CD.  
2. From the Windows taskbar, open Start > Run.  
3. Click on Browse.  
4. Find and select the Setup.exe program on the CD.  
5. Click on OK.  
6. Follow the setup instructions to install the program.  
7. Double-click on the FirstGear icon that should now be visible on your  
desktop.  
Make sure the router is connected and has been on for at least one minute  
before launching FirstGear. If the password has been changed from the  
default of 1234,enter a new password.  
8. Enter your ISDN information.  
Be sure to enter your directory numbers in the local format. Do not enter the  
area code unless it is required for local dialing.  
9. Click on Next.  
Model RT338 ISDN Router Installation Guide  
 
10. Wait for the ISDN test to complete.  
If the ISDN test fails, recheck your ISDN setup information and the  
physical connection. Refer to Troubleshooting Informationbelow.  
11. Enter your ISP account information.  
Enter the phone number for the ISP, as you would dial it from your location.  
12. Click on Connect.  
13. Wait for the ISP test to complete.  
If the ISP test fails, recheck your ISP account information. For help, refer to  
the troubleshooting section in this document.  
14. Basic configuration is now complete. Either exit the program or click on  
Advanced Setup.  
Features for the Advanced Setup are described in the Model RT338 ISDN  
Router Installation Guide.  
For information about the data to be entered in each FirstGear screen, click on  
Help. If the ISDN or ISP test fails, refer to the troubleshooting section of this  
document and to the troubleshooting section in the Model RT338 ISDN Router  
Installation Guide.  
The Model RT338 router is now congured to provide Internet access for your  
LAN. For additional applications information, refer to the Applications folder  
on the Model RT338 Resources CD and on the NETGEAR Web site at:  
Verifying the Installation  
When the router is congured correctly, it will place a call to the ISP  
automatically whenever a congured PC tries to access the Internet. The router  
disconnects from the ISP when the connection has been idle for a period of time.  
Therefore, the Dial-Up Networking, login, and disconnect processes are  
performed by the router.  
To access the Internet, launch a browser application (that is, Microsoft® Internet  
Explorer or Netscape Navigator). The B1 LED on the router illuminates,  
indicating that a call is being placed. Next, the LAN activity LEDs (TD and RD)  
blink, indicating communication between your router and your ISP. The browser  
then displays its opening page. This process may take up to a minute.  
After about ve minutes of inactivity, the router disconnects the call.  
Troubleshooting Information  
FirstGear cannot nd your router:  
Check the Ethernet connection between your PC and router. The Link LED  
on your Ethernet card and the corresponding port LED on the router should  
be lit.  
Power cycle the router. Wait 1 minute before starting FirstGear.  
Model RT338 ISDN Router Installation Guide  
 
ISDN connection test fails:  
Check that you entered the directory numbers in a correct format. Do not  
enter the area code unless it is required.  
Recheck your directory numbers, SPIDs, and switch type (North America  
only).  
For North America: If the switch at your phone company is running the  
National ISDN (NI-1) protocol, select National ISDNrather than the  
switch model (Nortel, AT&T).  
ISP connection test fails:  
Check that you entered the phone number in the correct format. Do not enter  
the area code unless required.  
Note: In some areas of North America only, you must dial an ISDN  
data call using 1+ (area code) or you will receive a 56K connection  
instead of a 64K connection.  
Router does not place a call when you launch your browser:  
Make sure your PC has the router congured as its default gateway. Verify  
the gateway as described in the section Verifying TCP/IP Propertiesin  
this document.  
If your PC launches the Dial-Up Networking program, change the Internet  
connection parameters:  
a. Access the Internet Control Panel.  
b. Select the Connection tab.  
c. Depending on the Dial-Up Networking program, either:  
Uncheck the check box labeled Connect to the Internet as needed.”  
Uncheck the check box labeled Connect to the Internet using a  
local area network.”  
Your router connects, but you cannot load any pages from the Internet:  
Make sure your PC has one DNS server address congured. A DNS server  
is an Internet host that translates Internet names (such as wwwaddresses)  
to numeric IP addresses. Typically, your ISP provides the addresses of one  
or two DNS servers for use. Follow the steps described in Verifying TCP/  
IP Propertiesto verify that a DNS server address is present.  
The Model RT338 router is now congured to provide Internet access for your  
LAN. For additional applications information, refer to the Applications folder  
on the Model RT338 Resources CD and on the NETGEAR Web site at:  
Model RT338 ISDN Router Installation Guide  
 
© 2000 by NETGEAR, Inc. All rights reserved.  
Trademarks  
NETGEARis a trademark of NETGEAR, Inc. Windows® is a registered trademark of Microsoft  
Corporation. Other brand and product names are trademarks or registered trademarks of their respective  
holders. Information is subject to change without notice.  
Statement of Conditions  
In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the  
right to make changes to the products described in this document without notice.  
NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or  
circuit layout(s) described herein.  
Certificate of the Manufacturer/Importer  
It is hereby certied that the NETGEAR Model RT338 ISDN Router has been suppressed in accordance with  
the conditions set out in the BMPT-AmtsblVfg 243/1991 and Vfg 46/1992. The operation of some equipment  
(for example, test transmitters) in accordance with the regulations may, however, be subject to certain  
restrictions. Please refer to the notes in the operating instructions.  
Federal Ofce for Telecommunications Approvals has been notied of the placing of this equipment on the  
market and has been granted the right to test the series for compliance with the regulations.  
EN 55 022 Declaration of Conformance  
This is to certify that the NETGEAR Model RT338 ISDN Router is shielded against the generation of radio  
interference in accordance with the application of Council Directive 89/336/EEC, Article 4a. Conformity is  
declared by the application of EN 55 022 Class B (CISPR 22).  
Federal Communications Commission (FCC) Compliance Notice:  
Radio Frequency Notice  
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:  
This device may not cause harmful interference.  
This device must accept any interference received, including interference that may cause undesired  
operation.  
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,  
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against  
harmful interference in a residential installation. This equipment generates, uses, and can radiate radio  
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful  
interference to radio communications. However, there is no guarantee that interference will not occur in a  
particular installation. If this equipment does cause harmful interference to radio or television reception, which  
can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference  
by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
FCC Part 68 Compliance Statement  
This equipment complies with Part 68 of FCC Rules. All direct connections to telephone network lines must  
be made using standard plugs and jacks compliant with FCC Part 68.  
Canadian Department of Communications Radio Interference Regulations  
This digital apparatus (NETGEAR Model RT338 ISDN Router) does not exceed the Class B limits for radio-  
noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian  
Department of Communications.  
Règlement sur le brouillage radioélectrique du ministère des Communications  
Cet appareil numérique (NETGEAR Model RT338 ISDN Router) respecte les limites de bruits  
radioélectriques visant les appareils numériques de classe B prescrites dans le Règlement sur le  
brouillage radioélectrique du ministère des Communications du Canada.  
Bestätigung des Herstellers/Importeurs  
Es wird hiermit bestätigt, daß das Model RT338 ISDN Router gemäß der im BMPT-AmtsblVfg 243/1991 und  
Vfg 46/1992 aufgeführten Bestimmungen entstört ist. Das vorschriftsmäßige Betreiben einiger Geräte (z.B.  
Testsender) kann jedoch gewissen Beschränkungen unterliegen. Lesen Sie dazu bitte die Anmerkungen in der  
Betriebsanleitung.  
Das Bundesamt für Zulassungen in der Telekommunikation wurde davon unterrichtet, daß dieses Gerät auf  
den Markt gebracht wurde und es ist berechtigt, die Serie auf die Erfüllung der Vorschriften hin zu überprüfen.  
Model RT338 ISDN Router Installation Guide  
 
NETGEAR, Inc.  
4500 Great America Parkway  
Santa Clara, CA 95054  
USA  
Phone: 1-888-NETGEAR  
*M1-RT338NA-3*  
 

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