Motorola i265 User Manual

Motorola  
iDEN  
Digital Multi-Service Data-Capable Phone  
i265 Phone User’s Guide  
@NNTN5909A@  
NNTN5909A  
IMPORTANT NOTICE: PLEASE READ  
PRIOR TO USING YOUR PHONE  
The SIM card provided in this kit is intended for use with  
the phone provided in this package.  
Loss of certain features will result when using a SIM  
card from one of the following models: i30sx, i35s,  
i50sx, i55sr, i58sr, i60c, i80s, i85s, i88s, i90c, i95cl  
series, and the i2000 series.  
For more information on SIM card compatibility, go to  
www.motorola.com/iden/support.  
Defects or damage to your Motorola phone that result  
from the use of non-Motorola branded or certified  
Accessories, including but not limited to replacement  
housings and or other peripheral accessories, are  
excluded from warranty coverage. Please refer to the  
text of Motorola's Limited One Year warranty located in  
this user’s guide for complete details.  
Using Mute......................................................18  
Making Emergency Phone Calls .....................19  
Contents  
Getting Started........................................... 1  
Locating Your SIM Card....................................2  
Battery...............................................................2  
Activating Service..............................................5  
Powering On and Off.........................................5  
Enabling Over-the-Air Security..........................6  
Phone Programming .........................................6  
Finding Your Phone Number.............................7  
Phone Basics ....................................................7  
SIM Card Security ...........................................11  
Accessories.....................................................14  
For More Information.......................................14  
Call Alerts..................................................20  
Sending Call Alerts..........................................20  
Receiving Call Alerts .......................................20  
Using the Call Alert Queue..............................20  
Recent Calls..............................................22  
Storing Recent Calls to Contacts ....................22  
Deleting Recent Calls......................................23  
Contacts ....................................................24  
Viewing Contacts ............................................25  
Creating Entries ..............................................26  
Storing Numbers Faster ..................................27  
Editing Entries .................................................28  
Deleting Entries...............................................28  
Checking Capacity ..........................................28  
Creating Pauses and Waits.............................28  
International Numbers.....................................29  
Accessing Contacts with GSM Phones...........29  
Making Calls............................................. 15  
Phone Calls.....................................................15  
Private Calls ....................................................15  
Receiving Calls................................................15  
Ways to Enter Calls.........................................16  
Missed Phone Calls.........................................18  
Using Speakerphone.......................................18  
i
Ring and Vibrate .............................................42  
Assigning Ring Tones to Contacts ..................42  
Viewing Ring Tone Assignments ....................42  
Downloading More Ring Tones.......................42  
Managing Memory ..........................................43  
Deleting Custom Ring Tones ..........................43  
Call Forwarding........................................ 30  
Forwarding All Calls ........................................30  
Turning Off Call Forwarding ............................31  
Forwarding Missed Calls.................................31  
Viewing Call Forwarding Settings....................31  
Advanced Calling Features..................... 32  
Call Waiting .....................................................32  
Switching Between Calls.................................32  
Putting a Call on Hold......................................33  
Calling 2 People ..............................................33  
Creating Pauses and Waits While Dialing.......34  
Making International Calls...............................34  
Setting One Touch PTT...................................34  
Group Calls .....................................................35  
Call Timers ......................................................36  
Using Your Phone as a Modem ......................37  
Making TTY Calls............................................38  
Entering Text ............................................44  
Using Alpha Mode...........................................44  
Using Word Mode ...........................................44  
Special Function Keys.....................................45  
Using Numeric Mode.......................................46  
Using Symbols Mode ......................................46  
Messages ..................................................47  
Message Notifications .....................................47  
Message Center..............................................48  
Voice Mail Messages................................49  
Receiving a Message......................................49  
Memo ........................................................ 40  
Accessing Voice Mail from  
the Message Center ...................................49  
Ring Tones ............................................... 41  
Setting Your Phone to Vibrate.........................41  
Sending Unanswered Calls to Voice Mail .......49  
ii  
Downloading Applications...............................62  
Deleting Applications.......................................62  
Managing Memory ..........................................63  
Shortcuts on the Main Menu ...........................63  
Java Applications and GPS Enabled ..............64  
MOSMS Messages................................... 50  
Setting Up........................................................50  
Receiving a Message......................................50  
Reading from the Message Center .................51  
Creating and Sending Messages ....................51  
Sorting Messages............................................54  
Managing Memory...........................................54  
GPS Enabled.............................................67  
IMPORTANT: Things to Keep in Mind ............67  
Making an Emergency Call .............................68  
Viewing Your Approximate Location ...............69  
Enhancing GPS Performance .........................70  
Updating Satellite Almanac Data ....................72  
Setting Privacy Options...................................72  
Using GPS with Map Software........................73  
Datebook .................................................. 55  
Viewing Datebook ...........................................55  
Creating Events...............................................56  
Editing Events .................................................58  
Deleting Events ...............................................58  
Receiving Reminders ......................................59  
Making Calls From Datebook..........................59  
Customizing Datebook Setup..........................60  
Voice Records ..........................................76  
Creating Voice Records ..................................76  
Playing Voice Records ....................................76  
Labeling Voice Records ..................................76  
Deleting Voice Records...................................77  
Locking Voice Records ...................................77  
Managing Memory ..........................................77  
Java Applications .................................... 61  
Installing Applications......................................61  
Running Applications.......................................61  
Suspending Applications.................................61  
Resuming Applications....................................62  
Ending Applications.........................................62  
iii  
Customizing Your Phone........................ 78  
Setting the Volume..........................................78  
Setting Your Phone to Vibrate.........................78  
Changing the Look of Your Phone ..................78  
Temporarily Turning Off Calls .........................80  
Using Settings .................................................80  
Using a Headset .......................................91  
Attaching a Headset........................................91  
Using a Remote PTT Button ...........................91  
Understanding Status Messages............92  
Safety and General Information ..............94  
RF Operational Characteristics .......................94  
Profiles ..................................................... 84  
Viewing Profiles...............................................84  
Switching Profiles............................................84  
How Changing Settings Affects Profiles..........84  
Temporary Profiles..........................................85  
Creating Profiles..............................................86  
Editing Profiles ................................................86  
Deleting Profiles ..............................................86  
Setting Call Filtering ........................................87  
Portable Radio Product Operation and EME  
Exposure.....................................................94  
Electro Magnetic Interference/Compatibility....97  
Medical Devices ..............................................97  
Operational Warnings .....................................98  
Operational Cautions ......................................99  
Accessory Safety Information .......................100  
Shortcuts.................................................. 89  
Creating a Shortcut .........................................89  
Using a Shortcut..............................................89  
Editing a Shortcut ............................................90  
Deleting Shortcuts...........................................90  
iv  
MOTOROLA LIMITED WARRANTY ...... 102  
Limited Warranty  
Motorola Communication Products  
(International) ..................................... 106  
Patent and Trademark Information ...... 110  
Index ....................................................... 111  
Driving Safety Tips ................................ 116  
v
Note: This equipment has been tested and  
found to comply with the limits for a Class  
B digital device, pursuant to part 15 of the  
FCC Rules. These limits are designed to  
provide reasonable protection against  
harmful interference in a residential  
installation. This equipment generates,  
uses and can radiate radio frequency  
energy and, if not installed and used in  
accordance with the instructions, may  
cause harmful interference to radio  
communications. However, there is no  
guarantee that interference will not occur  
in a particular installation.  
DECLARATION OF CONFORMITY  
Per FCC CFR 47 Part 2 Section 2.1077(a)  
Responsible Party Name: Motorola, Inc.  
Address: 8000 West Sunrise Boulevard  
Plantation, FL 33322 USA  
Phone Number: 1 (800) 453-0920  
If this equipment does cause harmful  
interference to radio or television reception,  
which can be determined by turning the  
equipment off and on, the user is  
Hereby declares that the product:  
Product Name: i265  
encouraged to try to correct the interference  
by one or more of the following measures:  
Model Number: H45XAN6RR4AN  
Conforms to the following regulations:  
Reorient or relocate the receiving  
antenna.  
FCC Part 15, subpart B, section 15.107(a),  
15.107(d) and section 15.109(a)  
Increase the separation between the  
equipment and receiver.  
Class B Digital Device  
As a personal computer peripheral, this device  
complies with Part 15 of the FCC Rules. Operation  
is subject to the following two conditions: (1) this  
device may not cause harmful interference, and (2)  
this device must accept any interference received,  
including interference that may cause undesired  
operation.  
Connect the equipment into an outlet on  
a circuit different from that to which the  
receiver is connected.  
Consult the dealer or an experienced  
radio/TV technician for help.  
vi  
Getting Started  
retractable  
antenna  
p
Power button.  
volume  
controls  
audio jack  
Navigation key — press the arrows to  
scroll through menus and lists.  
O
m
OK key — selects highlighted item;  
answers calls.  
Push-To-Talk  
(PTT) button  
Menu key — accesses context-sensitive  
menus.  
A
Option key — selects the option  
appearing above it on the display.  
s
e
Send key — places phone calls.  
speaker  
(in back)  
End key — ends phone calls; returns to  
idle screen.  
microphone  
accessory connector  
1
         
Getting Started  
To start using your i265 phone:  
If your SIM card is not in the SIM card holder, it  
may be in the box your phone came in, attached to  
a piece of plastic about the size of a credit card. If  
this is the case, carefully detach your SIM card  
from the surrounding plastic and insert it as  
Make sure your SIM card is in place.  
Charge the battery.  
Activate your service.  
described in “Inserting Your SIM Card” on page 13.  
Enable over-the-air security if you are prompted  
to.  
If there is no SIM card in your phone or the box,  
contact your service provider.  
Locating Your SIM Card  
Your SIM (Subscriber Identity Module) card is a  
small piece of plastic located in the SIM card  
holder in the back of your phone, underneath the  
battery.  
Battery  
Removing the Back Cover  
1 Make sure the phone is powered off.  
2 Slide the back cover to the right until it releases.  
SIM card  
holder  
SIM card  
3 Remove the back cover from the back of your  
phone.  
2
         
Battery  
Inserting the Battery  
Charging the Battery  
1 With the phone powered off, remove the back  
Your phone comes with a battery charger.  
cover.  
1 Plug the charger into an electrical outlet.  
2 Open the connector cover.  
2 Insert the top of the battery into the battery area.  
Press the bottom of the battery to secure it.  
connector  
cover  
3 Replace the back cover and press it gently until  
you hear a click.  
3
     
Getting Started  
3 Plug the other end of the charger into the  
accessory connector.  
Charging Times  
See your battery and charger to determine the  
appropriate charging time.  
Battery  
Charger  
Rapid  
Mid-Rate  
4 hours  
High  
Performance  
2 hours  
Extra  
2.5 hours  
3.5 hours  
5.5 hours  
7.5 hours  
Capacity  
Maximum  
Capacity  
For best results, charge the batteries within the  
temperature range of 50°F to 104°F (10°C to  
40°C).  
Tip: To remove the charger from the accessory  
connector: Press the buttons on the sides  
of the plug. Pull the plug straight out.  
Prolonged charging is not recommended.  
Removing the Battery  
4 When charging the battery for the first time,  
charge for 30 minutes longer than the time  
shown in “Charging Times”.  
1 With the phone powered off, remove the back  
cover.  
4
 
Activating Service  
2 Remove the battery by pushing the battery  
toward the antenna and lifting it out.  
Activating Service  
The first time you power on your phone, you must  
be in your local calling area. This activates your  
service.  
Powering On and Off  
The first time you power your phone on, a screen  
may appear asking you to update your browser  
information. This means you must enable security.  
To power your phone on:  
Press p.  
Battery Use and Maintenance  
The Motorola iDEN Approved Lithium Ion  
chargers provide optimum performance. Other  
chargers may not fully charge the iDEN Lithium  
Ion battery or may yield a reduced number of  
lifetime charge cycles.  
To power your phone off:  
Press and hold p.  
When You Power On For the First  
Time  
If the Enter SIM PIN Code screen appears, enter  
your SIM PIN. See “Entering the PIN” on page 11.  
Press A under Ok.  
Extreme temperatures degrade battery  
performance. Do not store the battery where  
temperatures exceed 140°F (60°C) or fall below  
4°F (-20°C).  
Lithium Ion batteries have a self discharge rate  
and without use, lose about 1% of their charge  
per day.  
When you receive your phone, the SIM PIN is  
0000. Change your PIN to prevent fraudulent use  
of the SIM card (see “Changing the PIN” on page  
11).  
The battery capacity is degraded if the battery is  
stored for long periods while fully charged. If  
long term storage is required, store at half  
capacity.  
5
           
Getting Started  
As your phone connects to the network, you will  
see a welcome message and a connecting  
message. When the idle screen appears, the  
phone is ready to use.  
Note: If you press A under Later, you will be  
prompted to enable security each time  
you power on your phone until you press  
A under Ok.  
2 Press A under Ok.  
3 You are prompted to enable security. Press A  
under Yes. A series of screens appears. If you  
subscribe to your service provider’s plan, your  
home page appears.  
4 Press e to return to the idle screen.  
Phone Programming  
Within 24 hours of enabling security, you may  
receive an alert notification containing your Private  
ID and Talkgroup lists for Private calls.  
Enabling Over-the-Air  
Security  
If you are set up to receive over-the-air  
programming from your service provider, you must  
enable security the first time you power on your  
phone or within 20 days of first activation of your  
phone:  
To accept programming:  
1 When you receive an alert notification saying  
New Browser Message - Receive  
Programming Info, press O or press A  
under Goto.  
2 You are prompted to accept changes to your  
lists. Press O or press A under Ok.  
1 When you power on your phone for the first time,  
after the idle screen appears, you will be  
prompted to select Ok to update your browser  
information.  
3 If you are prompted again to accept changes to  
your lists, press O or press A under Ok.  
4 A confirmation screen displays. Press O or  
press A under Ok.  
6
     
Finding Your Phone Number  
5 Press e to return to the idle screen.  
Ckt — Your circuit data number is the number  
you use if you want to use your phone to  
transfer circuit data. See “Using Your Phone  
as a Modem” on page 37. You receive this  
number from your service provider.  
Finding Your Phone Number  
My Info lets you view your phone number, Private  
ID, and other phone information:  
Note: The context-sensitive menu under My Info  
contains information that may be used by  
your service provider if there is a problem  
with your phone.  
1 Press m to access the main menu.  
2 Scroll to My Info.  
3 Press O.  
4 Scroll to see your information:  
Phone Basics  
Any time your phone is powered on, the display  
provides you with information and options.  
Name — Enter your name. See “Entering  
Text” on page 44.  
Line 1 and Line 2 — your phone numbers for  
phone lines 1 and 2. Each is filled in when you  
receive your first call on that line.  
status icons  
text area  
Private — Your Private ID is the number that  
others use to contact you using Private calls.  
It is filled in when you receive your first Private  
call.  
menu icon  
Group ID — the number of the Talkgroup you  
have joined.  
display options  
Carrier IP — the IP address assigned to your  
service provider. It is filled in when you  
register for packet data services.  
IP1 Address and IP2 Address — the IP  
addresses you use to access the Internet with  
your phone.  
7
       
Getting Started  
The screen shown is the idle screen. The text that  
appears on your idle screen depends on your  
service provider. The idle screen appears when  
your phone is on, but not engaged in any activity.  
3 Scroll to Security.  
4 Press O to see the Security screen.  
Quick Access to Main Menu Items  
Each arrow in the navigation key and O can be  
used to access a main menu item from the idle  
screen. Each of these keys is assigned to a main  
menu item when you receive your phone. To  
assign different main menu items, see “Personalize  
Features” on page 81.  
Text Area  
This area displays menus, messages, names,  
phone numbers, and other information.  
Display Options  
Two display options appear at the bottom of most  
screens. You select a display option by pressing  
the option key below it.  
OK Key  
Pressing O:  
Selects the highlighted menu item or list item  
Sets options  
Menus and Lists  
Your phone’s features are arranged in menus,  
submenus, and lists.  
Confirms actions  
Places and answer calls  
To access the items in a menu or list, scroll using  
the navigation key at the top of your keypad. This  
key lets you scroll up, down, left, or right. Holding  
down the appropriate part of the navigation key  
speeds up scrolling.  
Menu Key  
Many features provide context-sensitive menus  
that let you access related features and actions.  
In this guide, this symbol > tells you to select a  
menu or list item. For example, Settings >  
Security means:  
This icon S appears any time a context-sensitive  
menu is available. Press m to access the menu.  
1 Scroll to Settings on the main menu.  
2 Press O to see the Settings screen.  
8
           
Phone Basics  
Main Menu  
All your phone’s features can be accessed through  
the main menu. You can set the main menu to  
appear as a list or as large icons.  
Messages  
Call Forward  
Datebook  
Memo  
Access messages. See  
page 47.  
e
f
o
g
h
Set call forwarding  
options. See page 30.  
Schedule appointments.  
See page 55.  
Browser  
Browse the Web.  
a
q
Java Apps  
Java applications on your  
phone. See page 61.  
Store a number to access  
later. See page 40.  
Settings  
Customize your phone.  
See page 78.  
b
m
c
j
Call Timers  
Recent Calls  
Shortcuts  
Profiles  
Phone usage information.  
See page 36.  
Ring Tones  
VoiceRecord  
My Info  
Assign ring tones and turn  
ringer off. See page 41.  
Lists recent calls. See  
page 22.  
i
s
Record and play audio  
messages. See page 76.  
Create shortcuts to  
screens. See page 89.  
View personal phone  
information, including  
phone number and Private  
ID. See page 7.  
Groups of settings you  
apply together. See  
page 84.  
p
Call Alert  
Lists call alerts. See  
page 20.  
k
GPS  
Find your approximate  
geographical location. See  
page 67.  
l
d
Contacts  
View, store, edit contacts.  
See page 24.  
9
 
Getting Started  
Status Icons  
Ringer Off — Your phone is set not  
uQRM  
to ring. See page 41.  
Status icons appear at the top of the display. Some  
appear at all times. Others appear only when your  
phone is engaged in certain activities or when you  
have activated certain features.  
Messages — You have one or  
more messages. See page 50.  
wxT  
yz  
Internet — You are ready to  
browse the internet.  
DE  
Battery Strength — A fuller battery  
indicates a greater charge.  
abcd  
efgd  
Airplane Mode — Your phone is  
U
Signal Strength — More bars next  
to the antenna indicate a stronger  
signal.  
opqr  
s
set to airplane mode. See page 80.  
Packet Data — You are ready to  
transfer packet data or are  
transferring packet data. See  
page 37.  
Y Z  
Phone In Use — Your phone is  
active on a phone call.  
A
Private In Use — Your phone is  
active on a Private call.  
B
TTY — You are ready to use your  
phone to make calls using a  
teletypewriter device. See page 38.  
N O  
Talkgroup In Use — Your phone is  
active on a group call.  
C
Roaming — You are using your  
phone outside your carrier's  
network.  
t
Active Phone Line — 1 indicates  
phone line 1 is ready to make calls;  
2 indicates phone line 2 is ready to  
make calls.  
1 2  
Call Forward — Your phone is set  
to forward calls. See page 30.  
G J  
H K  
I L  
10  
 
SIM Card Security  
Important: If you enter your PIN incorrectly 3 times,  
your SIM card is blocked. To unblock  
your SIM card, you must contact your  
service provider. See “Unblocking the  
PIN”.  
SIM Card Security  
Your SIM card protects your personal information.  
The SIM card stores all your Contacts information.  
Since this information is stored on your SIM card,  
not in your phone, you can remove the information  
by removing your SIM card.  
1 When the Enter SIM PIN Code screen appears,  
enter your SIM PIN. An asterisk appears for  
each character entered.  
Note: Except for making emergency calls, your  
phone will not function without the SIM  
card.  
2 Press A under Ok.  
Changing the PIN  
1 From the main menu, select Settings >  
Security > Change Password > SIM PIN.  
2 At the Enter Old SIM PIN screen, enter the  
current SIM PIN.  
To prevent unauthorized use of your phone, your  
SIM card may be protected by a PIN that you enter  
each time the phone is powered on. You can  
change the PIN or turn off the requirement that it  
be entered.  
3 Press A under Ok.  
4 At the Enter New SIM PIN screen, enter the  
new 4- to 8-digit SIM PIN.  
5 Press A under Ok.  
6 At the Re-enter New SIM PIN screen, re-enter  
the new SIM PIN to confirm.  
Entering the PIN  
You may be required to enter a SIM PIN when you  
first use your phone.  
When you receive your phone, the SIM PIN is  
0000. Change your PIN to prevent fraudulent use  
of the SIM card.  
7 Press A under Ok.  
11  
             
Getting Started  
Important: If you unsuccessfully enter the PUK  
code 10 times, your SIM card is  
permanently blocked and must be  
replaced. If this happens, all data is  
lost. You will get a message to contact  
your service provider. Except for  
making emergency calls, your phone  
will not function with a blocked SIM  
card.  
Turning the PIN Requirement On and  
Off  
When the SIM PIN requirement is on, you are  
prompted to enter your PIN each time you turn on  
your phone.  
Note: If a SIM PIN is required, your phone will  
not function until the SIM PIN is entered,  
except for making emergency calls.  
To unblock the PIN:  
When the PIN requirement is off, your phone can  
be used without entering a PIN.  
1 Press * # m 1.  
2 At your service provider representative’s  
request, provide the information needed to give  
you a PUK code.  
Important: When the SIM PIN requirement is off,  
the personal data on your SIM card is  
not protected. Anyone can use your  
phone and access your personal data.  
3 Select Unblock PIN.  
4 Enter the PUK code.  
5 Enter a new 4- to 8-digit SIM PIN.  
6 Re-enter your SIM PIN.  
1 From the main menu, select Settings >  
Security > SIM PIN.  
2 Select On or Off.  
3 Enter the current SIM PIN.  
4 Press A under Ok.  
If you entered the codes properly, SIM Unlocked  
appears on the display.  
Unblocking the PIN  
If you enter your PIN incorrectly 3 times, your SIM  
card is blocked. To unblock your SIM card, you  
must contact your service provider to get a PIN  
Unblock Code (PUK).  
12  
       
SIM Card Security  
Inserting Your SIM Card  
Inserting and Removing Your SIM  
Card  
1 With your phone powered off, remove the  
battery door and battery. See “Removing the  
Battery” on page 4.  
Important: Do not touch the gold-colored areas of  
your SIM card.  
2 Hold your SIM card as shown. Do not touch the  
gold-colored area.  
Switching SIM Cards  
Moving your SIM card from one phone to another  
moves all your Contacts information, but erases  
other information. If you remove your SIM card and  
use it with another phone, or use another SIM card  
with your phone, the following information is  
erased:  
cut corner  
The recent calls list  
Call forwarding settings  
Net alerts  
3 Carefully slide your SIM card into your phone,  
until it lies flat in the SIM card holder.  
SIM card  
holder  
MOSMS drafts, outbox messages, and  
customized quick notes  
Information stored in Memo  
3 most recent GPS Enabled locations  
Voice records  
Voice names  
Datebook events  
Options set using the Personalize menu  
13  
   
Getting Started  
Removing Your SIM Card  
Accessories  
To order accessories, log on to our Web site at  
www.motorola.com/store/iden or contact your  
Motorola Authorized Retailer.  
Important: To avoid loss or damage, do not remove  
your SIM card from your phone unless  
absolutely necessary.  
1 With your phone powered off, remove the back  
cover and battery. See “Removing the Battery”  
on page 4.  
2 While holding down the tab near the SIM card  
holder, slide your SIM card out of the SIM card  
holder. Do not touch the gold-colored area.  
For More Information  
If you have questions about your i265 phone,  
contact your sales representative or your service  
provider.  
SIM card  
holder  
tab  
Note: Protect your SIM card as you would any  
delicate object. Store it carefully.  
14  
         
Receiving Calls  
Making Calls  
Your i265 phone makes two types of calls: digital  
cellular phone calls and Private calls. With Private  
calls, you use your phone as a long-range, digital  
walkie-talkie.  
Phone Calls  
When you receive a phone call, your phone rings,  
vibrates, or lights up its backlight.  
Answering  
Phone Calls  
Press s. -or-  
1 Enter the number you want to call.  
2 To place the call:  
Press O. -or-  
Press A under Yes. -or-  
Press any number key.  
Press s.  
If you entered the number from the idle screen,  
press O.  
To answer a call by pressing any number key, you  
must have the Any Key Ans feature turned on (see  
“Phone Calls Features” on page 81).  
3 To end the call:  
Press e.  
Sending to Voice Mail  
Press e. -or-  
Press A under No.  
Ending  
Private Calls  
1 Enter the Private ID you want to call.  
2 Press and hold the PTT button on the side of  
your phone. Begin talking after your phone emits  
a chirping sound.  
Press e.  
Private Calls  
3 Release the PTT button to listen.  
When you receive a Private call, your phone emits  
a chirping sound or vibrates.  
Tip: To let someone know you want to talk to  
him or her on a Private call, send a call  
alert. See “Call Alerts” on page 20.  
1 Wait for the caller to finish speaking.  
15  
                     
Making Calls  
2 Press and hold the PTT button on the side of  
your phone. Begin talking after your phone emits  
a chirping sound.  
To insert or delete a digit anywhere in the string  
of digits you have entered, scroll left or right.  
To cancel, press e.  
3 Release the PTT button to listen.  
From the Recent Calls List  
The recent calls list stores the last 20 calls you  
made or received.  
Ways to Enter Calls  
Use the numbers on the keypad  
1 From the main menu, select Recent Calls.  
2 Scroll to the name or number you want to call.  
Select the number from the recent calls list  
Select the number from Contacts  
Select a number stored in Datebook  
Redial the last phone number called  
Say a voice name into your phone  
Use Speed Dial or Turbo Dial®  
You can call the number displayed by pressing t  
on the top of your phone.  
From Contacts  
If you have numbers stored in Contacts, you can  
use these numbers to make calls. For information  
on entering numbers into Contacts, see “Creating  
Entries” on page 26.  
Use One Touch PTT to make a Private call  
Use a TTY device — see “Making TTY Calls” on  
page 38  
1 From the main menu, select Contacts.  
2 Scroll to the name or number you want to call.  
From the Keypad  
To enter the number you want to call, press the  
numbers on the keypad.  
Tip: To find Contacts entries faster, use the  
keypad to enter the first letter of the name.  
If you make a mistake:  
3 Place the call now. -or-  
To clear a digit, press A under Delete.  
Scroll left or right to display the Contacts type for  
the number you want to call.  
To clear all digits, press and hold A under  
Delete.  
16  
       
Ways to Enter Calls  
If you are making a Private call, your phone places  
the call to the Private ID stored in the Contacts  
entry, even if the Private icon is not displayed.  
For details, see “Making Calls From Datebook” on  
page 59.  
Redialing the Last Number  
Press and hold s to place a call to the last phone  
number you called.  
If you are making a phone call:  
Your phone places the call to the phone number  
assigned to the Contacts type displayed.  
If the Contacts type displayed is not a phone  
number, your phone places the call to the phone  
number stored in the Contacts entry.  
Using a Voice Name  
If you have created a voice name in Contacts for  
the number you want to call, say the voice name  
into your phone to enter the number. See page 25  
for information on voice names.  
If the Contacts type displayed is not a phone  
number and you have more than one phone  
number stored in the Contacts entry, your phone  
prompts you to select the phone number you  
want to place the call to.  
You can use a voice name to enter a number.  
1 Press and hold t until a prompt appears telling  
you to say the voice name.  
2 Speaking into the microphone, say the voice  
name assigned to the number you want to call.  
From Datebook  
If you have numbers stored as part of events in  
Datebook, you can use these numbers to make  
calls. For information on storing events in  
Datebook, see “Datebook” on page 55.  
Your phone plays the name back to you.  
If you are making a phone call, the call is placed  
automatically.  
1 From the main menu, select Datebook.  
2 Select the day of the event containing the  
Tip: To stop a phone call from being completed,  
press e.  
number you want to call.  
3 Highlight or select the event containing the  
number you want to call.  
If you are making a Private call, press and hold the  
PTT button to place the call.  
17  
     
Making Calls  
Using Speed Dial and Turbo Dial®  
Each phone number stored in Contacts is assigned  
a Speed Dial number which you can use to call that  
number.  
Missed Phone Calls  
When you miss a call, this icon V and the number  
of phone calls you have missed appear briefly.  
If you want to dismiss the missed call message,  
press A under Back. -or-  
Speed Dial  
1 From the idle screen, use the keypad to enter  
the Speed Dial number assigned to the phone  
number you want to call.  
If you want to view the missed call on the recent  
calls list, press A under View.  
2 Press #.  
3 Press s.  
Using Speakerphone  
Turning on speakerphone makes incoming sound  
come out of the phone’s speaker instead of the  
earpiece. Speakerphone is available whenever you  
are on an active phone call.  
Turbo Dial  
From the idle screen, press and hold the Speed  
Dial number (1 through 9) assigned to the phone  
number you want to call.  
To turn speakerphone on or off:  
Press A under Spkr. -or-  
Press t.  
Using One Touch PTT  
One Touch PTT sets your phone to call the most  
recent Private ID on the recent calls list, or a  
Private ID you choose, every time you press the  
PTT button. See “Setting One Touch PTT” on page  
34.  
Using Mute  
Muting calls lets you listen to incoming sound  
without transmitting sound. Mute is available  
whenever you are on an active call.  
To turn mute on:  
Press A under Mute.  
18  
                 
Making Emergency Phone Calls  
While mute is on, Unmute appears as a display  
limitations of this feature, always provide your best  
knowledge of your location to the emergency  
response center when you make an emergency  
call.  
option.  
To turn mute off:  
Press A under Unmute.  
Important: Emergency calls cannot be placed while  
the keypad is locked.  
Making Emergency Phone  
Calls  
Your phone supports emergency calling.  
Emergency phone calls can be made even when  
your SIM card is blocked or not in your phone.  
Important: If you have not registered on the  
network, emergency calls cannot be  
placed while your SIM card is in your  
phone.  
Dial 911 to be connected to an emergency  
response center. If you are on an active call, you  
must end it before calling 911.  
When you make an emergency call, your phone’s  
GPS Enabled feature can help emergency service  
personnel find you, if you are in a location where  
your phone's GPS antenna has established a clear  
view of the open sky and your local emergency  
response center has the equipment to process  
location information. See “GPS Enabled” on page  
67, and particularly “IMPORTANT: Things to Keep  
in Mind” on page 67 and “Making an Emergency  
Call” on page 68, for more information on the  
limitations of this feature. Because of the  
19  
     
Receiving Call Alerts  
When you receive a call alert, you must answer,  
queue, or clear it. You cannot receive phone calls  
or Private calls until you do.  
Call Alerts  
Sending a call alert lets the recipient know you  
want to talk to him or her on a Private call.  
When you send a call alert, the recipient’s phone  
emits a series of beeps, or vibrates, and displays  
your name or Private ID.  
To answer a call alert:  
Press the PTT button to make a Private call to  
the sender.  
The recipient can:  
To queue a call alert:  
Press A under Queue.  
To clear a call alert:  
Press O. -or-  
Answer — begin a Private call with the sender  
Queue — store the call alert to the call alert  
queue, which is a list of call alerts  
Clear — dismiss and delete the call alert  
Press A under Clear. -or-  
Sending Call Alerts  
1 Enter the Private ID you want to send to, as you  
would when making a Private call.  
2 Press A under Alert. Ready to Alert appears  
on the display.  
3 Press the PTT button until Alert Successful  
appears on the display.  
Note: The recent calls list also stores call alerts  
you have received. They appear as  
Private calls. Call alerts remain in your  
recent calls list until you delete them or  
until they reach the end of the list.  
Using the Call Alert Queue  
When you queue a call alert, it remains in the call  
alert queue until you make a Private call to the  
sender or delete it.  
Note: If the alert is not successful, this may  
mean the person you are trying to reach is  
on a call or has the phone turned off.  
20  
               
Using the Call Alert Queue  
4 Press the PTT button until Alert Successful  
appears on the display.  
Viewing Call Alerts  
1 From the main menu, select Call Alert.  
2 Scroll through the list.  
Deleting Call Alerts  
To delete a call alert from the queue:  
Viewing Date and Time  
To view the date and time a call alert was received:  
1 From the call alert queue, scroll to the call alert  
you want to delete.  
2 Press m.  
3 Select Delete.  
1 From the main menu, select Call Alert.  
2 Select the call alert you want information on.  
4 Press O or press A under Yes to confirm.  
Responding to Call Alerts in the  
Queue  
To delete all call alerts from the queue:  
1 From the call alert queue, press m.  
2 From the call alert menu, select Delete All.  
3 Press O or press A under Yes to confirm.  
After you queue a call alert, you can respond to it  
by making a Private call to the sender or sending a  
call alert to the sender.  
Making a Private Call to the Sender  
Sorting Call Alerts  
1 From the main menu, select Call Alert.  
2 Scroll to the call alert you want to respond to.  
3 Press the PTT button to begin the call.  
Tip: You must have at least one call alert in the  
queue to access this feature.  
To sort call alerts by the order they were received:  
This removes the call alert from the queue.  
1 From the main menu, select Call Alert.  
2 Press m.  
3 Select Sort By.  
Sending a Call Alert to the Sender  
1 From the main menu, select Call Alert.  
2 Scroll to the call alert you want to respond to.  
3 Press A under Alert. Ready to Alert appears  
on the display.  
4 Select First on Top or Last on Top.  
21  
       
Viewing Recent Calls  
1 From the main menu, select Recent Calls.  
2 Scroll through the list.  
Recent Calls  
The recent calls list stores the numbers of the 20  
most recent calls you have made and received.  
To get more information on a recent call:  
If the number of a recent call is stored in Contacts,  
the name associated with the number appears on  
the recent calls list.  
From the recent calls list, select the call you  
want information on.  
An icon appears beside the name or number  
indicating the Contacts type of the number used in  
the call. See “Contacts” on page 24.  
This displays information such as the name  
associated with the call, the number, the date,  
time, and duration of the call.  
For phone calls, an icon appears to the left of the  
name or number giving more information about the  
call:  
Tip: Press s to call the number displayed.  
Storing Recent Calls to  
Contacts  
1 From the recent calls list, scroll to the number  
you want to store.  
A call you made.  
X
W
V
A call you received.  
2 Press A under Store. -or-  
A missed call. Missed calls appear on the  
recent calls list only if you have Caller ID.  
If Store is not one of your options: Press m.  
Select Store.  
Note: The recent calls list also stores call alerts  
you have received. They appear as  
Private calls. Call alerts remain in your  
recent calls list until you delete them or  
until they reach the end of the list.  
Tip: If Store is not on this menu, the number is  
already stored in Contacts.  
3 To store the number as a new entry, select [New  
Contact]. -or-  
To store the number to an existing entry, select  
the entry.  
22  
                 
Deleting Recent Calls  
4 With the Contacts type field highlighted, scroll  
left or right to display the Contacts type you want  
to assign the number. For information on  
Contacts types, see page 24.  
5 If you want to add more information to the entry,  
follow the applicable instructions in “Creating  
Entries” on page 26.  
6 Press A under Done.  
Deleting Recent Calls  
To delete a call:  
1 From the recent calls list, scroll to the call you  
want to delete.  
2 Press A under Delete. -or-  
If Delete is not one of your options: Press m.  
Select Delete.  
3 Press O or press A under Yes to confirm.  
To delete all calls:  
1 From the recent calls list, press m.  
2 Select Delete All.  
3 Press O or press A under Yes to confirm.  
23  
   
A Contacts type — Each number or address  
stored must be assigned a Contacts type:  
Contacts  
Contacts stores up to 600 numbers or addresses.  
Each Contacts entry can store several numbers or  
addresses.  
Mobile  
Private  
Work1  
Work2  
Home  
Email  
Fax  
phone number  
Private ID  
A
B
Information stored in Contacts is saved on your  
SIM card.  
phone number  
phone number  
phone number  
email address  
phone number  
phone number  
C
D
E
F
G
H
I
J
K
A Contacts entry contains:  
A name — A name is required if you are storing  
more than one number or address to the entry;  
otherwise, it is optional. Typically, this is the  
name of the person whose contact information is  
stored in the entry.  
A ring tone — You can assign a ring tone to  
each entry. This is the sound your phone makes  
when you receive phone calls or call alerts from  
any of the numbers stored in the entry.  
Pager  
Talkgroup Talkgroup number  
IP  
IP address  
Other  
phone number  
A number or address — Each Contacts entry  
must contain a number or address. This may be  
any type of phone number, Private ID, Talkgroup  
number, email address, or IP address.  
24  
               
Viewing Contacts  
Note: You can store numbers up to 64 digits  
long, but every 20 digits must be  
4 Scroll to view the other numbers and addresses  
stored for the entry.  
separated by a pause or wait. See  
Tip: To view more entries, continue scrolling.  
“Creating Pauses and Waits” on page 28.  
Searching for a Name  
To search for a name in Contacts:  
A Speed Dial number — When you store a  
phone number, it is assigned a Speed Dial  
number. You can accept the default Speed Dial  
number or change it.  
1 From the Contacts list, press A under Search.  
-or-  
A voice name — If you create a voice name for a  
number, you can then dial that number by saying  
the voice name into your phone. This icon P  
appears to the left of the Contacts type icon if a  
voice name is assigned.  
If Search is not one of your options: Press m.  
Select Search.  
2 Enter the name you want to see. See “Entering  
Text” on page 44.  
3 Press O.  
Viewing Contacts  
To access Contacts:  
Your phone finds the name you entered or the  
nearest match.  
From the main menu, select Contacts. -or-  
If you are on a call: Press m. Select Contacts.  
To view entries:  
Showing Only Private IDs and  
Talkgroups  
To set Contacts to show only entries that contain  
Private IDs and Talkgroup entries:  
1 From the Contacts list, scroll to the entry you  
want to view.  
2 If an entry has more than one number or  
address stored, <> surrounds the Contacts type  
icon. Scroll left or right to view the icon for each  
number stored in the entry.  
1 From the Contacts list, press m.  
2 Select Filter.  
3 Set this option to Show Prvt/Grp.  
3 Press O to view the entry.  
25  
               
Contacts  
To set Contacts to show all entries:  
Tip: Press A under Browse to select a name  
already in Contacts.  
1 From the Contacts list, press m.  
2 Select Filter.  
3 Set this option to Show All.  
3 If you want to assign a ring tone to the name:  
Select Ringer.  
Select the ring tone you want to assign.  
Creating Entries  
A number or address and a Contacts type are  
required for all Contacts entries. Other information  
is optional. You may enter the information in any  
order by scrolling through the entry details.  
4 To assign a Contacts type to the number or  
address being stored:  
Select the Contacts type field.  
Select the Contacts type you want to assign.  
5 To store a number or address:  
After you have entered the number or address,  
Contacts type, and any other information you want,  
you can press A under Done to save the entry to  
Contacts.  
Select the # field (or ID for an email address, or  
IP for an IP address).  
Enter the number or address. For phone  
numbers, use the 10-digit format. For email  
addresses, see “Entering Text” on page 44.  
To cancel a Contacts entry at any time press, e  
to return to the idle screen.  
To create a Contacts entry:  
Tip: Press A under Browse to select a  
number or address from Contacts, the  
recent calls list, or Memo.  
1 To access the entry details screen:  
Select Contacts > [New Contact]. -or-  
From the Contacts list, press m. Select New.  
2 If you want to assign a name to the entry:  
Select Name.  
When you are finished, press O.  
6 If you want to assign more options to the  
number, select [Options]. See “Assigning  
Options” on page 27.  
Enter the name. See “Entering Text” on page  
44. When you are finished, press O.  
26  
           
Storing Numbers Faster  
7 If you want to add more numbers or addresses  
to the entry:  
3 If you want to create a voice name for a phone  
number, select Voice Name.  
Scroll past the information you already entered.  
As directed by the screen prompts, say and  
repeat the name you want to assign to the  
number. Speak clearly into the microphone.  
Enter the additional information for the entry  
using step 2 through step 6. You must assign a  
name to the entry, if you have not already.  
4 When you are finished, press A under Back.  
8 Press A under Done.  
Storing Numbers Faster  
To store numbers to Contacts from the recent calls  
list, see “Storing Recent Calls to Contacts” on page  
22.  
Assigning Options  
1 If you have not already, select [Options].  
2 The default Speed Dial number assigned to a  
phone number is displayed in the Speed # field.  
This is always the next available Speed Dial  
location.  
To store numbers to Contacts from Memo, see  
“Memo” on page 40.  
To store numbers to Contacts from the idle screen:  
If you want to assign the phone number to a  
different Speed Dial location:  
1 Use the keypad to enter the number you want to  
store.  
2 Press m.  
3 Select Store Number.  
4 To store the number as a new entry, select [New  
Contact]. -or-  
With the Speed # field highlighted, press O.  
Press A under Delete to delete the current  
Speed Dial number.  
Enter the new Speed Dial number using the  
keypad.  
To store the number to an existing entry, select  
the entry.  
When you are finished, press O.  
5 With the Contacts type field highlighted, scroll  
left or right to display the Contacts type you want  
to assign the number.  
27  
               
Contacts  
6 If you want to add more information to the entry,  
follow the applicable instructions in “Creating  
Entries” on page 26.  
Delete a Number or Address  
1 From the Contacts list, scroll to the entry that  
contains the number or address you want to  
delete.  
7 Press A under Done.  
2 Scroll left or right to display the Contacts type for  
the number you want to delete.  
Editing Entries  
1 From the Contacts list, scroll to the entry you  
3 Press m.  
want to edit.  
4 Select Delete Number.  
5 Press O or press A under Yes to confirm.  
2 Press A under Edit. -or-  
If Edit is not one of your options: Press m.  
Note: If an entry contains only one number or  
address, deleting the number or address  
deletes the entry.  
Select Edit.  
The entry details screen displays.  
3 Follow the applicable instructions in “Creating  
Entries” on page 26 to edit the various fields.  
Checking Capacity  
To see how many numbers are stored in Contacts:  
Deleting Entries  
1 From the Contacts list, press m.  
2 Select Capacity.  
Delete an Entry  
1 From the Contacts list, scroll to the entry you  
want to delete.  
Creating Pauses and Waits  
When storing a number, you can program your  
phone to pause or wait between digits while  
dialing. A pause makes your phone pause for 3  
seconds before dialing further. A wait makes your  
phone wait for your response before dialing further.  
2 Press m.  
3 To delete the entire entry, select Delete  
Contact.  
4 Press O or press A under Yes to confirm.  
28  
                 
International Numbers  
This feature is useful when using voice mail or  
other automated phone systems that require you to  
dial a phone number and then enter an access  
number.  
International Numbers  
Note: This feature may not be offered by your  
service provider.  
To program a pause:  
When storing a number that you plan to use for  
international calls, use Plus Dialing:  
Press and hold * until the letter P appears. The  
P represents a 3-second pause.  
1 Press and hold 0 for two seconds. A “0”  
appears, then changes to a “+”.  
If you store 17035551235P1234, when you select  
this number and make a call, your phone dials the  
first 11 digits, pauses for 3 seconds, then dials the  
last 4 digits.  
Note: The network translates the “+” into the  
appropriate international access code  
needed to place the call.  
2 Enter the country code, city code or area code,  
If you want a pause longer than 3 seconds, press  
and hold * more than once. Each P represents a  
3-second pause.  
and phone number.  
For information about making international calls,  
see “Making International Calls” on page 34.  
To program a wait:  
Press and hold * until the letter W appears.  
The W means your phone waits before dialing  
further.  
Accessing Contacts with GSM  
Phones  
If you store 17035551235W1234, when you select  
this number and make a call, your phone dials the  
first 11 digits and then waits. A message appears  
asking if you want to send the rest of the digits.  
Press A under Yes to dial the last 4 digits.  
If you plan to use the information stored in  
Contacts with an i2000, i2000plus, or any other  
GSM phone, download iDEN Phonebook Manager.  
Go to idenphones.motorola.com/iden/support for  
more information.  
Tip: You can create pauses and waits while  
dialing a number from the keypad. See  
“Creating Pauses and Waits While Dialing”  
on page 34.  
You can use iDEN Phonebook Manager to make  
the Contacts information saved to your i265  
phone’s SIM card accessible in this type of phone.  
29  
           
Phone line 2 is active; calls to phone lines 1  
and 2 are being forwarded.  
K
Call Forwarding  
Call forwarding sends calls to the phone numbers  
you specify. You can forward all calls to one  
number or forward missed calls to different  
numbers depending on the reason you missed the  
call.  
To forward all calls:  
1 From the main menu, select Call Forward >  
Forward > All Calls.  
2 Select To.  
You can forward phone lines 1 and 2  
independently.  
If you specified a forwarding number for all calls  
before, this number displays.  
Forwarding All Calls  
When you set your phone to forward all calls, an  
icon appears in the top row of the display:  
To forward calls to this number, press A  
under Back.  
To delete this number, press O, then press and  
hold A under Delete.  
Phone line 1 is active; calls to phone line 1  
are being forwarded.  
G
I
H
J
L
3 To enter the number you want to forward calls to:  
Enter the number using your keypad. -or-  
Phone line 1 is active; calls to phone line 2  
are being forwarded.  
Press A under Search. Select Contacts,  
Recent Calls, or Memo. Select the number you  
want to enter.  
Phone line 1 is active; calls to phone lines 1  
and 2 are being forwarded.  
4 Press O.  
Phone line 2 is active; calls to phone line 1  
are being forwarded.  
All your calls are now forwarded to the number you  
specified.  
Phone line 2 is active; calls to phone line 2  
are being forwarded.  
30  
         
Turning Off Call Forwarding  
To forward missed calls:  
Turning Off Call Forwarding  
1 From the main menu, select Call Forward >  
Forward > Detailed.  
2 Select If Busy to specify a forwarding number  
for calls received when your phone is busy.  
3 If you specified a forwarding number for this type  
of call before, this number displays.  
If you don’t want all your calls forwarded, turn the  
feature off:  
1 From the main menu, select Call Forward > To.  
2 Set this option to Off.  
All your calls are now sent to your phone.  
To forward calls to this number, press A  
Calls you miss are forwarded according to the  
options set for missed calls. By default, missed  
calls are forwarded to voice mail.  
under Back and go to step 6. -or-  
To delete this number, press O, then press and  
hold A under Delete.  
Note: To receive voice mail messages, you must  
first set up a voice mail account with your  
service provider.  
4 To enter the number you want to forward this  
type of call to:  
Enter the number using your keypad. -or-  
Forwarding Missed Calls  
Press A under Search. Select Contacts,  
Recent Calls, or Memo. Select the number you  
want to enter.  
You can specify a forwarding number for each type  
of missed call:  
If Busy — Your phone is on a call or transferring  
5 Press O.  
data.  
6 Repeat step 2 through step 5 for If No Answer  
and If Unreachable.  
7 When you are finished, press A under Back.  
If No Answer You do not answer on the first  
4 rings.  
If Unreachable Your phone is out of  
coverage or powered off.  
Viewing Call Forwarding  
Settings  
1 From the main menu, select Call Forward >  
Forward > All Calls.  
Note: If you want a type of missed call sent to  
voice mail, the call forwarding number for  
that type of missed call must be your  
voice mail access number.  
2 With To highlighted, press A under Status.  
31  
               
Turn Off Call Waiting  
To turn off Call Waiting during a call:  
Advanced Calling  
Features  
1 Press m.  
2 Select In Call Setup > Call Waiting.  
3 Set this option to Off.  
Call Waiting  
Call Waiting lets you receive a second call while on  
an active call. Call Waiting is always available,  
unless you turn it off for a specific call.  
Tip: To turn Call Waiting back on while still on  
the call, set this option to On.  
To turn off Call Waiting for the next call you make  
or receive:  
If you are on a call and receive a second call, your  
phone emits a tone and displays a message saying  
you are receiving a second call.  
1 From the main menu, select Settings > Phone  
Calls > Call Waiting.  
2 Set this option to Off.  
To accept the second call and put the active call on  
hold:  
Call Waiting is turned back on when you end the  
call.  
Press A under Yes.  
To accept the second call and end the active call:  
1 Press e.  
Switching Between Calls  
Any time you have one call active and one call on  
hold, to make the call on hold active and put the  
active call on hold:  
Your phone rings with the second call.  
2 Answer the second call.  
To decline the second call:  
Press A under Switch. -or-  
Press A under No. If you subscribe to voice  
mail, the call is forwarded to your voice mail box,  
unless you set Call Forward for If Busy to a  
different number.  
If Switch is not one of your options: Press m.  
Select Switch.  
32  
           
Putting a Call on Hold  
Merging 2 Calls into a 3-Way Call  
After you put a call on hold and place a second  
call, you can combine these calls into a 3-way call:  
Putting a Call on Hold  
1 While on an active call, press m.  
2 Select Hold.  
1 Press m.  
2 Select Join.  
If you want to make the call active again, press  
A under Resume.  
All 3 people in the call can speak to and hear each  
other.  
Calling 2 People  
Making a 3-Way Call  
1 Place or receive a phone call.  
Putting a Call on Hold, Making a  
Second Call  
2 While the call is active, press m.  
3 Select 3 Way. This puts the call on hold.  
4 Enter the second phone number you want to  
call.  
1 Place or receive a phone call.  
2 While the call is active, press m.  
3 Select 2nd Call. This puts the call on hold.  
4 Enter the second phone number you want to  
call.  
Tip: For quick ways to enter the number, press  
m.  
Tip: For quick ways to enter the number, press  
m.  
5 Press s to place the call.  
6 Press A under Join.  
5 Press s to place the call.  
All 3 people in the call can speak to and hear each  
other.  
To end the second call and make the call on hold  
active again:  
Press e.  
To make the call on hold active and put the active  
call on hold:  
Press A under Switch.  
33  
     
Advanced Calling Features  
Creating Pauses and Waits  
While Dialing  
You can enter a pause or wait while dialing a  
number. For more information on pauses and  
waits, see “Creating Pauses and Waits” on page  
28.  
Making International Calls  
Note: This feature may not be offered by your  
service provider.  
Plus Dialing lets you place an international call to  
most countries without entering the local  
international access code.  
To create a pause while dialing a phone number:  
1 Press and hold 0 for two seconds. A “0”  
appears, then changes to a “+”.  
1 From the keypad, enter the digits you want to  
occur before the pause.  
2 Press m.  
3 Select Insert Pause.  
4 Enter the digits you want to occur after the  
pause.  
Note: The network translates the “+” into the  
appropriate international access code  
needed to place the call.  
2 Enter the country code, city code or area code,  
and phone number.  
To create a wait while dialing a phone number:  
Setting One Touch PTT  
One Touch PTT sets your phone to call the most  
recent Private ID on the recent calls list, or a  
Private ID you choose, every time you press the  
PTT button.  
1 From the keypad, enter the digits you want to  
occur before the wait.  
2 Press m.  
3 Select Insert Wait.  
4 Enter the digits you want to occur after the wait.  
To set your phone to call the most recent Private ID  
on the recent calls list:  
1 From the main menu, select Settings > 2-Way  
Radio > One Touch PTT.  
2 Set this option to Last Call.  
34  
                     
Group Calls  
To set your phone to call a Private ID you choose:  
Joining a Talkgroup  
1 From the main menu, select Settings > 2-Way  
Your sales representative or your service provider  
establishes Talkgroups for you and assigns each  
Talkgroup a Talkgroup number. You can choose a  
name for each of your Talkgroups when you create  
entries for them in Contacts.  
Radio > One Touch PTT > Assigned Number.  
2 To enter the Private ID you want your phone to  
call every time you press the PTT button:  
Enter the number using your keypad. -or-  
To receive group calls made to any of these  
Talkgroups, you must join the Talkgroup.  
Press A under Search. Select Contacts,  
Recent Calls, or Memo. Select the number you  
want to enter.  
1 Press A under Contcs. -or-  
Tip: If you are entering a Talkgroup number,  
From the main menu, scroll to Contacts and  
press O.  
enter # before the number.  
3 Press O.  
2 Scroll to the Talkgroup you want to join.  
3 Press A under Join.  
To turn off One Touch PTT:  
Note: You can only monitor one Talkgroup at a  
1 From the main menu, select Settings > 2-Way  
Radio > One Touch PTT.  
time.  
2 Set this option to Off.  
Making Group Calls  
1 Press #. Then enter the Talkgroup number  
using the keypad. -or-  
Group Calls  
A group call is similar to a Private call, but is made  
to all members of a Talkgroup at once.  
Choose the Talkgroup name from Contacts or  
recent calls list.  
Before you can make or receive group calls, a  
Talkgroup must be established. After the Talkgroup  
is established, you must join the Talkgroup.  
2 Proceed as if making a Private call.  
35  
         
Advanced Calling Features  
Phone Reset — keeps a running total of your  
Receiving Group Calls  
To answer a group call:  
phone call minutes, until you reset it.  
Phone Lifetime — displays the total minutes of  
all your phone calls.  
Proceed as if answering a Private call. Only one  
person at a time may speak on a group call.  
Prvt/Grp Reset — keeps a running total of all of  
your Private and group call minutes, until you  
reset it.  
The Private ID or name of the person who is  
speaking will appear on the display below the  
Talkgroup number.  
Prvt/Grp Lifetime — displays the total minutes  
of all your Private and group calls.  
Turning off Group Calls  
To set your phone to prevent you from hearing  
group calls to your Talkgroup:  
Circuit Reset — keeps a running total of all of  
your circuit data use, until you reset it.  
Circuit Lifetime — displays the total minutes of  
all of your circuit data use.  
1 From the main menu, select Settings > 2-Way  
Radio > Tkgrp Silent.  
2 Set this option On.  
Kbytes Reset — keeps a running total of the  
number of Kilobytes sent and received by your  
phone, until you reset it.  
To set your phone to let you hear group calls to  
your Talkgroup:  
To view or reset a timer:  
Set Tkgrp Silent to Off in step 2.  
1 From the main menu, select Call Timers.  
2 Select the feature you want to view or reset.  
3 To view a feature without resetting: Press O  
when you are finished viewing. -or-  
Call Timers  
Call timers measure the duration of your phone  
calls, Private or group calls, and circuit data use,  
as well as the number of Kilobytes sent and  
received by your phone:  
To reset a feature: Press A under Reset.  
Press O or press A under Yes to confirm.  
Last Call — displays the duration of your most  
recent phone call.  
36  
         
Using Your Phone as a Modem  
Note: The values displayed by Call Timers  
should not be used for billing. Call timers  
are estimates only.  
2 With the phone’s display facing up, insert a data  
cable’s connector into the accessory connector,  
until you hear a click.  
Using Your Phone as a Modem  
Note: This feature may not be offered by your  
service provider.  
To use your phone as a modem with a laptop,  
handheld device, or desktop computer:  
1 Open the connector cover.  
3 Insert the data plug into the data port of the other  
device.  
When used as a modem, your phone has these  
data transfer modes:  
connector  
cover  
Circuit data — used for sending and receiving  
faxes and for transferring large files  
Packet data — used for small file transfers such  
as email  
37  
             
Advanced Calling Features  
To use these services, you must install the iDEN  
Wireless Data Services software (available  
separately). For more information on setting up  
your computer and your i265 phone for packet and  
circuit data calls, refer to the Wireless Data  
Services User’s Guide or contact your service  
provider.  
TTY device features such as Turbo-Code,  
High-Speed, and Interruption are not supported by  
your phone. These features must be turned off or  
disabled to use your TTY device with your phone.  
Turning On the TTY Feature  
Your phone’s TTY feature must be on if you want  
to make TTY calls, set the TTY mode, or change  
the TTY baud rate. To make sure the TTY feature  
is on:  
Making TTY Calls  
Note: This feature may not be offered by your  
service provider.  
From the main menu, select Settings > Phone  
Calls > TTY > Use TTY. This field must say On.  
To use your phone to make phone calls using a  
teletypewriter (TTY) device:  
Choosing a Mode  
Your phone supports these TTY modes:  
1 Connect one end of a 2.5mm cable into the  
audio jack on your phone. Connect the other  
end of the cable to your TTY device.  
2 Make sure that your phone’s TTY feature is on  
and select the TTY mode you want to use.  
TTY You type and read text on your TTY  
device.  
VCO (Voice-Carry-Over) — You speak into your  
phone and read text replies on your TTY device.  
3 Use your phone to enter phone numbers and  
make calls.  
HCO (Hearing-Carry-Over) — You type text on  
your TTY device and listen to voice replies on  
your phone speaker.  
When you make a TTY call, these icons appear on  
the phone’s display:  
To change mode while not in a call:  
Phone call is active.  
Phone call is on hold.  
N
O
1 From the main menu, select Settings > Phone  
Calls > TTY > Type.  
2 Select the TTY mode you want.  
38  
         
Making TTY Calls  
When you make a TTY call, the call begins in the  
TTY mode you last selected.  
To change the TTY baud rate:  
1 From the main menu, select Settings > Phone  
Calls > TTY > Baud.  
To change mode during a call using your phone:  
2 Select the baud rate for your location.  
1 Press m.  
2 Select In Call Setup > TTY > Type.  
3 Select the mode you want.  
To change mode during a call using your TTY  
device, issue one of the following commands:  
“VCO please” — to select VCO mode  
“HCO please” — to select HCO mode  
“HCO off please” — to turn off HCO mode  
Important: When you are using HCO, the sound  
coming from your phone speaker may  
be uncomfortably loud. Use caution  
when putting the phone to your ear.  
(For information on setting the volume  
of your phone speaker, see “Setting the  
Volume” on page 78.)  
Changing the TTY Baud Rate  
By default, your phone’s TTY baud rate is set to  
45.45, the baud rate required for TTY calls within  
the U.S. To make calls outside the U.S., set your  
TTY baud rate to 50.0.  
39  
 
To store the memo number to Contacts:  
Memo  
1 From the main menu, select Memo.  
2 Press m.  
3 Select Store to Cntcs.  
4 To store the number as a new entry, select [New  
Contact]. -or-  
Memo lets you store a number, make a call to that  
number, and save it to Contacts.  
To create a memo:  
1 From the main menu, select Memo.  
2 Enter the number using your keypad.  
3 Press O.  
To store the number to an existing entry, select  
the entry.  
5 With the Contacts type field highlighted, scroll  
left or right to display the Contacts type you want  
to assign the number.  
6 If you want to add more information to the entry,  
follow the applicable instructions in “Creating  
Entries” on page 26.  
To view the memo later:  
1 From the main menu, select Memo.  
To delete the memo:  
1 From the main menu, select Memo.  
2 Press and hold A under Delete.  
3 Press O.  
7 Press A under Done.  
To edit the memo:  
1 From the main menu, select Memo.  
2 Enter the new number.  
3 Press O.  
To make a call to the memo number:  
1 From the main menu, select Memo.  
2 To make a phone call, press s. -or-  
To make a Private call, press the PTT button.  
40  
               
2 Set this option to On.  
Ring Tones  
Tip: Pressing the volume controls to turn down  
the volume as far as possible sets Vibrate  
All to On.  
To set the ring tone your phone makes when you  
receive phone calls, message notifications, or call  
alerts:  
To set your phone to vibrate instead of making a  
sound for some features but not others:  
1 From the main menu, select Ring Tones.  
2 Make sure Vibrate All is set to Off.  
1 From the main menu, select Ring Tones.  
2 Make sure Vibrate All is set to Off.  
3 Select Vibrate from the list of ring tones.  
4 Select the features you want to set to make no  
sound.  
3 Scroll through the list of ring tones and select the  
one you want to assign. Vibrate sets your phone  
to vibrate instead of making a sound; Silent sets  
your phone to neither vibrate nor make a sound.  
Tip: Highlighting a ring tone lets you hear it.  
5 When you are finished, press A under Done.  
4 Select the features you want to assign the ring  
tone to.  
5 When you are finished, press A under Done.  
Note: To set ring options for Private calls and  
group calls, see “Setting Your Phone to  
Vibrate” on page 78.  
Note: This icon Mappears on the display if you  
set your phone to neither vibrate nor make  
a sound for phone calls.  
These icons indicate how the ringer is set.  
Q
R
u
The phone always vibrates instead of making  
a sound.  
Setting Your Phone to Vibrate  
You can set your phone to vibrate instead of  
making a sound when you receive all phone calls,  
Private calls, group calls, messages notifications,  
and call alerts.  
The phone vibrates instead of making a  
sound for phone calls.  
Group calls and Private calls are heard  
through the earpiece, not the speaker.  
1 From the main menu, select Ring Tones >  
Vibrate All.  
These icons may appear at the same time.  
41  
           
Ring Tones  
5 Select the Contacts entry you want to assign the  
Ring and Vibrate  
To set your phone to ring and vibrate when you  
receive phone calls or call alerts:  
ring tone to.  
Viewing Ring Tone  
Assignments  
1 From the main menu, select Ring Tones.  
2 Make sure Vibrate All is set to Off.  
3 Highlight any ring tone.  
4 Press m.  
5 Select Overview.  
6 Scroll to view ring tones assigned to features  
and Contact entries.  
1 From the main menu, select Ring Tones.  
2 Make sure Vibrate All is set to Off.  
3 Scroll through the list of ring tones and highlight  
the one you want to assign.  
4 Press m.  
5 Select Assign w/Vibe.  
6 Select the features you want to set to ring and  
vibrate.  
7 When you are finished, press A under Done.  
This icon Sappears on the display.  
Downloading More Ring  
Tones  
If you want to use other ring tones, you can  
download them into your phone for a fee. Go to  
www.motorola.com/idenupdate for a selection of  
custom ring tones and downloading instructions.  
Assigning Ring Tones to  
Contacts  
You can set the ring tone your phone makes when  
you receive phone calls or call alerts from  
someone you have stored in Contacts.  
Note: Ring tones purchased from this web site  
may be downloaded only once. If you  
delete a ring tone from your phone, you  
must purchase it again to download it  
again.  
1 From the main menu, select Ring Tones.  
2 Make sure Vibrate All is set to Off.  
3 Scroll through the list of ring tones and select the  
one you want to assign.  
4 Select A Contact.  
42  
             
Managing Memory  
Managing Memory  
To view the amount of memory available for  
custom ring tones:  
1 From the main menu, select Ring Tones.  
2 Make sure Vibrate All is set to Off.  
3 Highlight any ring tone.  
4 Press m.  
5 Select Memory Usage.  
Deleting custom ring tones frees memory.  
Note: Ring tones are stored in your phone using  
the same memory space used to store  
messages, voice records, Java  
applications, and wallpaper images.  
Deleting some of these other items frees  
memory for ring tones.  
Deleting Custom Ring Tones  
To delete a custom ring tone:  
1 From the main menu, select Ring Tones.  
2 Make sure Vibrate All is set to Off.  
3 Scroll to the ring tone you want to delete.  
4 Press m.  
5 Select Delete.  
6 Press A under Yes to confirm.  
43  
       
2 Select the text input mode you want to use. A  
checkmark appears next to the current mode.  
Entering Text  
You can enter text into your phone using the  
traditional method of pressing a key several times  
for each character, or by pressing a key once for  
each letter while words likely to be the one you  
want are chosen from a database. You can also  
enter symbols and numbers into a text field.  
Using Alpha Mode  
Press any key on the keypad to enter the letters,  
numbers, and symbols on that key. For example,  
to enter the letter Y, press 9 three times.  
Type a letter then scroll up to make that letter  
uppercase, or type a letter then scroll down to  
make that letter lowercase.  
In screens that require you to enter text, you see  
the following icons. These icons tell you which text  
input mode you are using:  
See “Special Function Keys” on page 45 for  
more information on adding spaces,  
capitalization, and punctuation.  
Alpha — Press a key several times for each  
l
j
character.  
Word — Press a key once for each letter  
while words likely to be the one you want are  
chosen from a database.  
Using Word Mode  
In Word mode, T9 Text Input analyzes the letters  
on the keypad button you press and arranges them  
to create words. As you type, T9 Text Input  
matches your keystrokes to words in its database  
and displays the most commonly used matching  
word. You can add you own words to this  
database.  
Symbols — Enter punctuation and other  
i
k
symbols.  
Numeric — Enter numbers.  
When you access a screen that requires you to  
enter text, you start in the mode last used.  
Entering a Word  
To choose a text input mode:  
1 Select Word as your text input mode.  
2 Type a word by pressing one key for each letter.  
1 At a screen that requires you to enter text, press  
m.  
For example, to type “test” press 8 3 7 8.  
44  
                     
Special Function Keys  
3 Select the language you want for your database.  
Special Function Keys  
The displayed word may change as you type it.  
Do not try to correct the word as you go. Type to  
the end of the word before editing.  
3 If the word that appears is not the desired word,  
press 0 to change the word on the display to  
the next most likely word in the database.  
Some of the phone’s keys assume different  
functions while in Alpha or Word mode.  
Spaces  
Repeat until the desired word appears.  
Press # for a space.  
If the desired word does not appear, you can add it  
to the database.  
Capitalization  
Adding Words to the Database  
When you press and hold the # key, it acts as a  
3-way toggle. Press and hold # to make the next  
letter typed uppercase (shift), to make all  
subsequent letters typed uppercase (caps lock), or  
to go back to lowercase letters.  
1 Select Alpha as your text input mode.  
2 Type the word using Alpha mode.  
3 Select Word as your text input mode.  
4 Press #.  
These icons appear in the top row of your display:  
The word you typed in Alpha text entry mode is  
now in the database.  
Shift is on.  
mor X  
Note: You cannot store alphanumeric  
Caps lock is on.  
combinations, such as Y2K.  
nor W  
Choosing a Language  
To change the language of the database:  
When neither of these icons appear, letters typed  
are lowercase. Scrolling up after typing a letter  
makes that letter uppercase.  
1 At a screen that requires you to enter text, press  
m.  
2 Select Languages.  
Note: Your phone automatically makes the first  
letter of a sentence uppercase.  
45  
   
Entering Text  
Punctuation  
Press 1 or 0 to insert punctuation. Continue to  
press the key to view the list of symbols available  
through that key. Pause to select the symbol you  
want.  
Note: Additional punctuation symbols are  
available in Symbols mode.  
Using Numeric Mode  
1 Select Numeric as your text input mode.  
2 Press the number buttons on your keypad to  
enter numbers.  
Using Symbols Mode  
1 Select Symbols as your text input mode.  
A row of symbols appears along the bottom of  
the phone’s display. Scroll right to view the  
complete row.  
2 Press O to select the highlighted symbol.  
46  
       
If you dismiss the notification, the message is not  
deleted. It can be accessed through the message  
center.  
Messages  
You can receive the following types of messages  
on your phone:  
If you are not on a phone call when you receive a  
message, your phone sounds a notification tone  
every 30 seconds until you access the message,  
you dismiss the notification, or the alert time-out  
expires.  
Voice mail messages  
Short Message Service (SMS) text messages  
Depending on your service provider, you may  
have the option to receive fax mail and Net  
alerts.  
Setting Notification Options  
To control whether your phone sounds message  
notification tones while you are on phone calls:  
You have 2 ways to access the messages you  
receive:  
1 From the main menu, select Settings > Phone  
Calls > Notifications.  
Respond to the message notification that  
appears when the message is received.  
2 Select the option you want:  
Dismiss the message notification and access  
the message later through the message center.  
Receive All Tones sound during calls for  
all types of messages.  
You can listen to or view these messages, delete  
them, or continue to store them in the message  
center.  
Msg Mail Only Tones sound during calls  
for SMS messages; tones for all other types  
of messages are held until you end calls.  
Delay All Tones for all types of messages  
Message Notifications  
When you receive a message, your phone notifies  
you with text on the display and a notification tone  
or vibration. You can access the message or  
dismiss the notification.  
are held until you end calls.  
Tip: To set notification options during a call:  
Press m. Select In Call Setup >  
Notifications.  
47  
             
Messages  
Message Center  
The message center manages your messages.  
All your messages are stored in the message  
center. The message center shows how many  
messages you have of each type.  
To access your messages through the message  
center:  
1 From the main menu, select Messages.  
2 Scroll to the type of message you want to  
access.  
3 Press O or press A under the display option  
on the left.  
48  
 
Sending Unanswered Calls to  
Voice Mail  
To send a phone call to voice mail instead of  
answering it:  
Voice Mail Messages  
Note: To receive voice mail messages, you must  
first set up a voice mail account with your  
service provider.  
Press e. -or-  
Receiving a Message  
When you receive a voice mail message, New  
Voice Mail Message appears on the display.  
Press A under No.  
To call your service provider’s voice mail system  
and listen to the message:  
Press A under Call.  
To dismiss the message notification:  
Press O or press A under Back.  
If the caller leaves a message, this icon y  
appears on the display, reminding you that you  
have a new message.  
Accessing Voice Mail from  
the Message Center  
From the main menu, select Messages > Voice  
Mail.  
49  
                 
When you are finished, press O.  
MOSMS Messages  
7 Select Expire After.  
Note: This feature may not be offered by your  
This is the amount of time messages you send  
are saved at the service center if they cannot be  
delivered. After this period, they are discarded.  
service provider.  
If your service provider offers MOSMS, your phone  
sends SMS messages using MOSMS and receives  
SMS messages from other phones that are using  
MOSMS.  
Scroll to select the number of days you want  
your messages to be saved.  
When you are finished, press O.  
Setting Up  
Before you begin using MOSMS, you may need to  
set up your signature, service center number, and  
expiration information:  
8 Select Auto Clean Up. Set this option to On if  
you want your phone to delete sent messages.  
If you set Auto Clean Up to On, select Clean  
Up After to set the number of days after which  
sent messages are deleted or the number of  
messages to be kept.  
1 From the main menu, select Messages.  
2 Scroll to Text Inbox.  
3 Press m.  
4 Select Text Msg Setup.  
5 Select Signature.  
9 Press A under Done to save the information  
you entered.  
Receiving a Message  
To view the message:  
Enter your signature. It may be up to 11  
characters long. See “Entering Text” on page  
44. When you are finished, press O.  
Press A under Read.  
6 Select Srvc Cntr No.  
To dismiss the message notification:  
Press A under Exit.  
Enter the phone number of your service center.  
If you do not know this number, contact your  
service provider.  
50  
               
Reading from the Message Center  
If your phone is powered off when you receive a  
text message, your phone notifies you the next  
time you power it on. If you are out of your  
coverage area, your phone alerts you when you  
return to your coverage area.  
storing the sender’s number in Contacts, press  
m.  
Creating and Sending  
Messages  
1 From the main menu, select Messages >  
[Create Message]. -or-  
Tip: While reading a text and numeric message  
that contains a phone number, you can  
press s to call that number.  
Select [Create Message] from Text Inbox, Text  
Reading from the Message  
Center  
1 From the main menu, select Messages > Text  
Inbox.  
Outbox, or Drafts. -or-  
Highlight Quick Notes and press A under  
Compose.  
Tip: This option is available from many  
context-sensitive menus in the message  
center.  
2 Select the message you want to read. -or-  
Press the number of the message you want to  
read.  
2 To address the message:  
Use the keypad to enter the phone number of  
the person you want to send the message to.  
-or-  
3 If the message fills more than one screen, scroll  
to read it.  
Tip: Scrolling through one message lets you  
Press A under Browse. Select Contacts,  
Recent Calls, or Memo. Select the number you  
want to enter.  
view the next message.  
4 To save the message, press A under Ok. -or-  
To reply to the message, press A under  
When you are finished, press O.  
Reply. -or-  
3 Enter the text of the message. See “Entering  
Text” on page 44. -or-  
To see all other choices, including forwarding  
and deleting the message, calling the sender, or  
51  
       
MOSMS Messages  
To use a quick note: Press A under Browse.  
Scroll to the quick note you want. For more  
information on quick notes, see “Using Quick  
Notes”.  
Beginning Messages From the Idle  
Screen  
1 Using the keypad, enter the number you want to  
send a message to.  
When you are finished, press O.  
2 Press m.  
4 If you want to send the message, press O or  
press A under Send. -or-  
3 Select Compose SMS. The message is  
automatically addressed to the phone number  
you chose.  
4 Follow step 3 through step 4 of “Creating and  
Sending Messages” on page 51.  
To delete the message without sending it, press  
A under Cancel. -or-  
If you want to request confirmation of delivery,  
save the message as a draft, or set the sending  
method, press m. Select the option you want.  
Using Quick Notes  
Quick notes are short, pre-written text messages  
that you can create, edit, and send. You can store  
up to 20 quick notes. A quick note may be up to 30  
characters long.  
Beginning Messages From the Recent  
Calls List  
1 From the recent calls list, scroll to the name you  
want to send a message to.  
To create a quick note:  
2 If the entry has more than one phone number  
stored, view the phone number you want to send  
the message to.  
1 From the main menu, select Messages > Quick  
Notes > [New Note].  
2 Press O or press A under Create. Enter text.  
See “Entering Text” on page 44. -or-  
3 Press m.  
4 Select Compose SMS. The message is  
automatically addressed to the phone number  
you chose.  
5 Follow step 3 through step 4 of “Creating and  
Sending Messages” on page 51.  
To choose from pre-installed notes, select the  
note you want.  
Tip: For more options, including sending the  
quick note, press m.  
52  
     
Creating and Sending Messages  
Using Drafts  
Deleting Sent Messages  
When you save a message as a draft, it is saved in  
the drafts folder.  
To delete a sent message:  
1 From the main menu, select Messages > Text  
Outbox.  
To edit a draft:  
2 Scroll to the message you want to delete.  
3 Press A under Delete.  
1 From the main menu, select Messages >  
Drafts.  
2 Select the draft you want to edit.  
4 Press A under Yes to confirm.  
3 To edit the fields you want to change, follow  
step 2 through step 4 in “Creating and Sending  
Messages” on page 51.  
To delete all unlocked sent messages:  
1 From the main menu, select Messages > Text  
Outbox.  
Resending Messages  
To resend a message:  
2 Press m.  
3 Select Delete All.  
4 Press A under Yes to confirm.  
1 From the main menu, select Messages > Text  
Outbox.  
2 Scroll to the message you want to resend. -or-  
Locking and Unlocking Sent  
Messages  
When you lock a message, it cannot be deleted  
until you unlock it.  
Press the number of the message you want to  
resend.  
3 Press s. -or-  
Locking a Message  
Press m. Select Resend.  
1 From the main menu, select Messages > Text  
Outbox.  
2 Scroll to the message you want to lock or  
unlock.  
3 Press m.  
53  
     
MOSMS Messages  
4 Select Lock.  
The text inbox holds 20 messages. If the text inbox  
is full, you cannot receive messages until you  
delete some.  
Unlocking a Message  
1 From the main menu, select Messages > Text  
Outbox.  
2 Scroll to the message you want to lock or  
unlock.  
The outbox and drafts folder share memory space.  
Together they can hold 30 messages. If the outbox  
and drafts folder memory is full, you cannot send  
messages or save drafts until you delete some.  
3 Press A under Unlock.  
To view the amount of memory available in your  
text inbox:  
Sorting Messages  
You can sort messages in your inbox by sender,  
time and date, and status. You can sort messages  
in your outbox by recipient, time and date, and  
status.  
1 From the main menu, select Messages > Text  
Inbox.  
2 Press A under Memory.  
To view the amount of memory available in your  
outbox and drafts folder:  
1 From the main menu, select Messages > Text  
Inbox or Messages > Text Outbox.  
2 Highlight any messages.  
3 Press m.  
1 From the main menu, select Messages > Text  
Outbox or Messages > Drafts.  
2 Press A under Memory.  
4 Select Sort and Order.  
5 Select Sort By to specify the sorting method.  
6 Select Order By to specify the sorting order.  
Managing Memory  
Your text inbox, outbox, and drafts folder have a  
set amount of memory available for storing  
messages.  
54  
         
A repeat — lets you store the event as a  
recurring event.  
Datebook  
Datebook stores up to 250 events. You can store  
events over a 13 month period — 12 months after  
and 1 month before the current date.  
A reminder — If an event has a start time, you  
can set Datebook to remind you that the event is  
going to start.  
a ring tone for the reminder  
A Datebook event contains:  
a profile that your phone is switched to while the  
event is occurring  
a Java application that starts when the event  
starts  
A subject — A name you assign to the event.  
You can also enter a phone number, Private ID,  
or Talkgroup number here. After the event is  
stored, you can call this number from Datebook  
or when you get a reminder of this event.  
Only the subject and date are required.  
A location — The location of the event. You can  
also enter a phone number, Private ID, or  
Talkgroup number here. After the event is  
stored, you can call this number from Datebook  
or when you get a reminder of this event.  
Viewing Datebook  
To access Datebook:  
From the main menu, select Datebook.  
A start time — The start time automatically  
assigned to an event is the beginning of the day.  
You can change the start time, or assign no start  
time, before storing the event.  
You can view Datebook by the day, by the week, or  
by the month. You can also view the details of any  
event.  
In day view, brief information about each event for  
that day appears.  
A duration — the length of time the event lasts  
A date — The date automatically assigned to an  
event is the date that was highlighted or  
selected when you began creating the event.  
You can change this date before storing the  
event.  
In week view, events appear as markers  
corresponding to their times.  
In month view, days with events appear with a  
marker in the corner.  
55  
         
Datebook  
To view an event:  
Creating Events  
Every Datebook event must have a subject and be  
stored to a date. Other information is optional.  
1 Select the day the event occurs.  
2 Select the event.  
To change the current view:  
You may enter the information in any order by  
scrolling through the event details.  
1 While viewing Datebook, press m.  
2 Select the view you want.  
After you have entered the information you want,  
you can press A under Done to store the event  
to Datebook.  
Navigating Datebook  
To scroll through Datebook:  
If you decide you don’t want to store the event:  
Press A under Cancel.  
Scroll left and right using the navigation key. -or-  
In week view and month view, press * or #.  
To see more in day view:  
To create a Datebook event:  
1 While viewing datebook, press A under New.  
-or-  
Scroll up and down using the navigation key.  
To highlight a day in month view:  
Enter the date using the keypad.  
To go to today’s date:  
In day view, select [New Event].  
2 To assign a subject to the event:  
Select Subject.  
Enter the name. See “Entering Text” on page  
44. -or-  
1 While viewing Datebook, press m.  
2 Select Go To Today.  
Press A under Browse to choose from  
common event names. -or-  
To go to any date in Datebook:  
1 While viewing Datebook, press m.  
2 Select Go To Date.  
3 Select the date you want.  
Enter a phone number, Private ID, or Talkgroup  
number. After the event is stored, you can call  
this number.  
56  
   
Creating Events  
When you are finished, press O.  
3 If you want to assign a location to the event:  
Select Location.  
you began creating the event. To change the  
date of the event:  
Select Date.  
Enter the date you want.  
Enter the location. See “Entering Text” on page  
44. -or-  
7 If you want to make the event a recurring event:  
Select Repeat.  
Enter a phone number, Private ID, or Talkgroup  
number. After the event is stored, you can call  
this number.  
Select the repeat cycle you want.  
If the event occurs more than once a week:  
Select Multiple Day. Select the days you want.  
When you are finished, press O.  
4 The start time automatically assigned to an  
event is the beginning of the day. If you want to  
change the start time or assign no start time:  
Press A under Done.  
Select the date you want this event to stop  
recurring.  
Select Start.  
8 If you want to create a reminder for this event:  
Select Reminder.  
Enter the start time you want. -or-  
Press A under No Time to assign no start  
time.  
Select the reminder time you want. -or-  
Select Custom to enter a reminder time.  
5 If you want to assign a duration to the event:  
Select Duration.  
Note: If an event has no start time, you can not  
create a reminder for it.  
Select the duration you want. -or-  
Select Custom to enter a duration.  
9 If you have entered all the information you want  
for this event, press A under Done. -or-  
6 The date automatically assigned to an event is  
the date that was highlighted or selected when  
If you want to assign a ring tone, a profile, or a  
Java application to the event, see “Assigning  
More Options”.  
57  
Datebook  
Assigning More Options  
To assign more options before storing an event:  
Editing Events  
To change the details of an event:  
1 If you have created a reminder for the event and  
1 Select the day the event occurs.  
2 Select the event.  
3 Press A under Edit.  
want to set the ring tone for that reminder:  
Select Ring Tone.  
Select the ring tone you want from the ring tones  
stored in your phone.  
Tip: To copy an event to another date: Press m.  
Select Copy.  
2 If you want to assign a profile that your phone is  
switched to while the event is occurring:  
4 Follow the applicable instructions in “Creating  
Events” on page 56 to edit the various fields.  
Select Profile.  
Deleting Events  
1 Select the day the event occurs.  
2 Select the event.  
3 Press m.  
Select the profile you want from the profiles  
stored in your phone.  
Your phone switches to this profile when the  
event starts and switches back to the previous  
profile when the event ends.  
4 Select Delete.  
3 If you want to assign a Java application to start  
when the event starts:  
5 If the event is not a recurring event, press O or  
press A under Yes to confirm. -or-  
Select App.  
If the event is a recurring event:  
Select the application you want from the Java  
applications stored in your phone.  
Select This Event Only to delete only the event  
selected in step 2.  
If you created a reminder for this event, your  
phone prompts you to start the Java application  
when you get the reminder.  
Select Repeat Event to delete all occurrences  
of the event.  
58  
               
Receiving Reminders  
Receiving Reminders  
If you created a reminder for a Datebook event,  
when the reminder time occurs, your phone notifies  
you with text on the display and a reminder tone.  
Making Calls From Datebook  
If you stored a phone number, Private ID, or  
Talkgroup number in the Subject or Location field  
of a Datebook event, you can call or send a call  
alert to that number from Datebook.  
To view more details about the event:  
Press A under View.  
You can call the number stored in Subject and the  
number stored in Location if one is a phone  
number and the other is a Private ID or Talkgroup  
number. If both are the same type of number, the  
number in Subject is called or sent a call alert. To  
call or send a call alert to the number stored in  
Location, you must delete the number stored in  
Subject.  
To dismiss the reminder:  
Press O, press A under Dismiss.  
For Events with Java Applications  
If you assigned a Java application to start when the  
event starts, you can start the application when you  
get the reminder.  
To make a call or send a call alert:  
1 Highlight or select the event containing the  
number you want to call or send a call alert to.  
2 To make a phone call:  
1 Press m.  
2 Select Launch.  
For Events with Numbers to Call  
Press s. -or-  
If you stored a phone number, Private ID, or  
Talkgroup number in the Subject or Location field  
of a Datebook event, you can call or send a call  
alert to that number from the reminder for that  
event.  
Press m. Select Call # in Event.  
To make a Private call or group call:  
Press and hold the PTT button on the side of  
your phone. -or-  
If you did not include a # before the Talkgroup  
you want to call: Press m. Select Talkgroup.  
59  
         
Datebook  
To send a call alert:  
Clock — controls whether the time and date  
appear on the idle screen; sets time and date  
format; sets year.  
Press m. Select Alert # in Event.  
Customizing Datebook Setup  
To access Datebook set up options:  
1 From the main menu, select Datebook.  
2 Press m.  
3 Select Setup.  
You can view or change these options:  
Start View — sets Datebook to start in day view,  
week view, or month view when you access  
Datebook.  
Daily Begin — sets the beginning of your day.  
This is the earliest time of day displayed in week  
view, if you have a 12-hour day view.  
Delete After — sets the amount of time  
Datebook waits to delete an event after is  
occurs.  
Time Shift — lets you shift the times of all  
Datebook events. This is useful if you are  
traveling to a different time zone.  
Alert Timeout — sets the amount of time a tone  
continues to sound when you receive a  
Datebook reminder.  
60  
   
2 If you have selected a suite of applications,  
Java Applications  
select the application you want to run.  
Your phone arrives with Java applications loaded  
and ready to install. You can download and install  
more Java applications.  
To run an application that does not have a shortcut  
on the main menu:  
1 From the main menu, select Java Apps.  
2 Select the application or suite of applications  
you want to run.  
3 If you have selected a suite of applications,  
select the application you want to run.  
Note: Using Java applications may cause your  
phone to use up more battery power than  
other uses of your phone.  
Installing Applications  
1 From the main menu, select Java Apps.  
2 Select the application or suite of applications  
you want to install.  
Tip: If you don’t hear the sounds associated with  
the Java application, select Settings >  
Volume and check the volumes of Java  
Speaker and Java Earpiece.  
Installation messages appear as the application  
installs.  
Suspending Applications  
When you suspend an application, it does not stop  
running. It goes to the background so that you can  
run another application in the foreground.  
3 If you want to create a shortcut to the Java  
application on the main menu: Press A under  
Next. Press A under Yes. Press O.  
4 Press A under Done.  
To suspend an application:  
Press e .  
Running Applications  
To run an application that has a shortcut on the  
main menu:  
To view your suspended applications:  
From the Java menu, select Suspended Apps.  
You can have up to 3 applications running at one  
time — 1 running in the foreground and 2 in the  
background.  
1 From the main menu, select the application or  
suite of applications you want to run.  
61  
         
Java Applications  
6 If you want to end all applications without letting  
Resuming Applications  
You can resume a suspended application at any  
time. This brings it to the foreground.  
them exit, press A under EndNow.  
Downloading Applications  
If you want to run more Java applications, you can  
download them into your phone.  
1 From the Java menu, select Suspended Apps.  
2 Select the application you want to resume.  
Go to www.motorola.com/idenupdate for a  
selection of Java applications and downloading  
instructions.  
Ending Applications  
To end an application:  
1 From the main menu, select Java Apps.  
2 If the application you want to end is part of a  
suite of applications, select the suite.  
Deleting Applications  
To delete an application:  
3 Scroll to the application you want to end.  
1 From the main menu, select Java Apps.  
2 Scroll to the application you want to delete.  
3 Press m.  
Press A under End. -or-  
If End is not one of your options: Press m.  
Select End.  
4 Select Deinstall.  
5 Press O or press A under Yes to confirm.  
6 When your phone has finished deleting the  
application, press A under Done.  
Tip: You can also end applications from the  
Suspended Apps screen.  
To end all applications:  
To delete all Java applications:  
1 From the main menu, select Java Apps.  
2 Scroll to Suspended Apps.  
3 Press m.  
4 Select End All.  
5 Press O or press A under Yes to confirm.  
1 From the main menu, select Java Apps.  
2 Scroll to Java System.  
3 Press m.  
4 Select Delete All.  
62  
         
Managing Memory  
5 Press O or press A under Yes to confirm.  
To create a shortcut to an application that is  
already installed:  
Managing Memory  
To view the amount of memory available for Java  
applications:  
1 From the main menu, select Settings >  
Personalize > Menu Options > Add/Remove  
Apps. -or-  
From the main menu: Press m. Select Main  
Menu Setup > Add/Remove Apps.  
1 From the main menu, select Java Apps > Java  
System.  
2 Scroll to view the list of Java applications. Any  
application that has a shortcut on the main menu  
has a checkmark next to it.  
3 Scroll to the application you want to create a  
shortcut for.  
2 Press A under Next.  
3 To see more memory information, press A  
under Next again.  
Deleting Java applications frees memory.  
Note: Java application data is stored in your  
phone using the same memory space  
used to store messages, voice records,  
ring tones, and wallpaper images.  
4 Press O.  
5 Press A under Done.  
To remove a shortcut:  
Deleting some of these other items frees  
memory for Java applications.  
1 From the main menu, select Settings >  
Personalize > Menu Options > Add/Remove  
Apps. -or-  
Shortcuts on the Main Menu  
When you install an application, you can create a  
shortcut to the application on the main menu.  
From the main menu: Press m. Select Main  
Menu Setup > Add/Remove Apps.  
2 Scroll to view the list of Java applications. Any  
application that has a shortcut on the main menu  
has a checkmark next to it.  
3 Scroll to the application you want to remove the  
shortcut for.  
63  
     
Java Applications  
4 Press O.  
5 Press A under Done.  
Unrestricted — All Java applications may  
access the location of your phone, without  
notifying you.  
By Permission — When a Java application  
attempts to access the location of your phone,  
you are prompted to give permission. However,  
location information may still be available to the  
phone’s owner, fleet manager, or account  
administrator.  
Java Applications and GPS  
Enabled  
Some Java applications can make use of your  
phone’s GPS feature to determine the approximate  
geographical location of your phone. (See “GPS  
Enabled” on page 67 for more information on the  
GPS feature.) However, for privacy reasons, you  
may not always want Java applications to access  
the location of your phone. Your phone protects  
your privacy by giving you the option to block all or  
some Java applications from accessing the  
location of your phone.  
See “Setting Privacy Options” on page 72 for  
information on choosing these options.  
Granting or Denying Permission  
If you choose By Permission, you must grant or  
deny each Java application access to the location  
of your phone when the application requests  
access for the first time. You may be required to  
grant or deny subsequent requests from the same  
application, depending on the privacy setting you  
choose for the individual Java application (see  
“Setting Privacy for Each Java Application” on  
page 65).  
Setting Privacy for All Java  
Applications  
These options control the privacy of all Java  
applications on your phone:  
Restricted — No Java or similar software  
applications may access the location of your  
phone. However, location information may still  
be available to the phone’s owner, fleet  
manager, or account administrator.  
When a Java application requests access to the  
location of your phone, a screen appears informing  
you.  
64  
   
Java Applications and GPS Enabled  
To deny this request:  
Only Once — If the application requests  
access to the location of your phone again,  
you are prompted to grant or deny  
permission.  
1 Press A under Deny. The application does  
not access the location of your phone.  
2 Select the denying option you want:  
Setting Privacy for Each Java  
Application  
After a given Java application requests access to  
the location of your phone for the first time, you  
have the opportunity to set the GPS privacy option  
for that Java application.  
Always — If the application requests access  
to the location of your phone again, the  
request is denied without notifying you.  
For this session — If the application  
requests access to the location of your phone  
again before you power off your phone, the  
request is denied without notifying you.  
1 From the main menu, select Java Apps.  
2 Scroll to the application or suite of applications  
you want to set the privacy option for.  
Only Once — If the application requests  
access to the location of your phone again,  
you are prompted to grant or deny  
permission.  
If the application has requested access to the  
location of your phone, this icon S appears  
when you highlight the application.  
To grant this request:  
1 Press A under Grant. The application  
accesses your phone’s location.  
3 Press m.  
2 Select the granting option you want:  
4 Select Permissions.  
Always — If the application requests access  
to the location of your phone again, the  
request is granted without notifying you.  
5 Select the privacy option you want for this  
application:  
Always — The application always has  
permission to access the location of your  
phone, without notifying you.  
For this session — If the application  
requests access to the location of your phone  
again before you power off your phone, the  
request is granted without notifying you.  
65  
 
Java Applications  
Ask — When the application requests access  
to the location of your phone, you are  
prompted to grant or deny permission (see  
“Granting or Denying Permission” on page  
64).  
Never — When the application requests  
access to the location of your phone, the  
request is denied without notifying you.  
66  
Java applications loaded on your phone can also  
request your location. If your phone is connected to  
a laptop computer or similar device, software  
running on that device can request your location.  
To protect your privacy, you can control whether  
these requests are granted.  
GPS Enabled  
Your phone’s GPS Enabled feature uses  
information from Global Positioning System (GPS)  
satellites orbiting the Earth to determine the  
approximate geographical location of your phone,  
expressed as latitude and longitude. The  
availability and accuracy of this location  
IMPORTANT: Things to Keep  
in Mind  
If you are using the GPS feature of your phone  
while driving, please give full attention to driving  
and to the road.  
information (and the amount of time that it takes to  
calculate it) will vary depending on the environment  
in which you are using the GPS feature. For  
example, GPS location fixes are often difficult to  
obtain indoors, in covered locations, between high  
buildings, or in other situations where you have not  
established a clear broad view of the sky. SEE:  
“IMPORTANT: Things to Keep in Mind”.  
Where adequate signals from multiple satellites  
are not available (usually because your GPS  
antenna cannot establish a view of a wide area of  
open sky), the GPS feature of your phone WILL  
NOT WORK. Such situations include but are  
not limited to:  
When you make a 911 emergency call, the GPS  
feature of your phone can help emergency  
personnel locate you if your phone has adequate  
access to GPS satellite signals and your  
emergency response center is equipped to process  
such information.  
In underground locations  
Inside of buildings, trains, or other covered  
vehicles  
You can also use the GPS feature to view your  
approximate location. Location information  
appears on the phone’s display.  
Under any other metal or concrete roof or  
structure  
Between tall buildings or under dense  
tree-cover  
Near a powerful radio or television tower  
67  
         
GPS Enabled  
When your GPS antenna is covered (for  
example, by your hand or other object) or  
facing the ground  
information and the time needed to obtain it will  
vary depending on circumstances, particularly the  
ability to receive signals from adequate numbers of  
satellites.  
In temperature extremes outside the  
operating limits of your phone  
On emergency calls, your phone uses assistance  
information from the phone network to improve the  
speed and accuracy of your phone’s location  
calculation: if such assistance information  
becomes unavailable, it may reduce the speed and  
accuracy of the location calculation.  
Walking or driving very slowly may also  
substantially reduce GPS performance.  
Even where location information can be  
calculated in such situations, it may take much  
longer to do so, and your location estimate may  
not be as accurate. Therefore, in any 911 call,  
always report the location to the emergency  
response center if you can and if you cannot,  
remain on your phone for as long as the  
emergency response center instructs you.  
The satellites used by the GPS feature of your  
phone are controlled by the U.S. government and  
are subject to changes implemented in accordance  
with the Department of Defense GPS user policy  
and the Federal Radionavigation Plan. These  
changes may affect the performance of the GPS  
feature of your phone.  
Even where adequate signals from multiple  
satellites are available, your GPS feature will  
only provide an approximate location, often  
within 150 feet (45 meters) but sometimes  
much further from your actual location. Advice  
on how to improve GPS performance is  
provided in “Enhancing GPS Performance” on  
page 70.  
Making an Emergency Call  
Dial 911 to be connected to an emergency  
response center. If you are on an active call, you  
must end it before calling 911.  
When you make an emergency 911 call, the GPS  
feature of your phone begins to seek information to  
calculate your approximate location. It will take  
the GPS feature of your phone some time to  
determine your approximate location. Even  
where your phone has good access to sufficient  
While the GPS feature of your phone can be a  
valuable navigational aid, it does not replace the  
need for careful navigating and good judgment.  
Never rely solely on one device for navigation.  
Remember that the accuracy of the location  
68  
     
Viewing Your Approximate Location  
GPS satellite signals and network assist data, it  
may take 30 seconds or more to determine the  
approximate location. This time will increase where  
there is reduced access to satellite signals. When  
your approximate location is determined, it is made  
available to the appropriate emergency response  
center.  
If your phone does not have adequate access to  
GPS satellites signals, the location of the nearest  
cell tower in contact with your phone is  
automatically made available to the emergency  
response center, if the center has the capability to  
receive such information.  
See “Enhancing GPS Performance” on page 70 for  
information on how to help your phone determine  
your location.  
In some cases, your local 911 emergency  
response center may not be equipped to  
receive GPS location information. For this  
reason, and because the GPS location information  
reported is only approximate or may not be  
available in your location (see “IMPORTANT:  
Things to Keep in Mind” on page 67), always  
report your location to the 911 operator you  
speak to when making an emergency call, if able,  
just as you would when using a phone without GPS  
capabilities.  
Viewing Your Approximate  
Location  
1 From the main menu, select GPS > Position.  
2 Scroll to view the entire screen.  
This displays the following information about the  
last time your location was calculated:  
Note: If you are concerned about whether your  
local 911 emergency response center is  
equipped to receive GPS location  
The time (as Greenwich Mean Time) and date  
that the location was last calculated  
The approximate location, expressed as latitude  
and longitude  
information, contact your local authorities.  
In general, if your phone has access to signals  
from more GPS satellites, your location will be  
determined faster and more accurately than if your  
phone has access to signals from fewer GPS  
satellites.  
The estimated accuracy of the calculated  
location. This estimate of accuracy is only a very  
rough estimate and may vary substantially from  
the actual accuracy of the approximate location  
information reported.  
69  
   
GPS Enabled  
The number of satellites used to calculate the  
location. In general, more satellites make for  
better accuracy.  
If you received a phone call or alert while  
attempting to determine your location, the Position  
screen will disappear, but your phone will continue  
attempting to determine its location. If it is  
successful, the new location information will be  
displayed the next time you view the Position  
screen.  
To calculate your location again:  
Press A under Rfrsh.  
It may take your phone several minutes to  
complete the process of determining your location.  
During this time, a message usually appears on  
your phone’s display saying your phone is  
scanning for satellites. For tips on getting the best  
location calculation, see “Enhancing GPS  
Performance”.  
Enhancing GPS Performance  
Sometimes the GPS feature of your phone may be  
unable to complete a location calculation  
successfully. If this happens when you are making  
an emergency call, the location of the nearest cell  
tower in contact with your phone is made available  
to the appropriate emergency response center if  
the center has the capability to receive such  
information. If this happens when you are trying to  
view your location on the phone’s display, you will  
see a message indicating that your phone cannot  
access satellites.  
The Position screen displays the updated  
information.  
To cancel a location calculation before it is  
completed:  
Press A under Cancel to return to the  
Position screen. -or-  
Press e to return to the idle screen.  
Each time approximate location of your phone is  
calculated, the latest location information is stored  
in your phone and remains there even when your  
phone is powered off. You will see this information  
the next time you view the Position screen.  
70  
   
Enhancing GPS Performance  
To improve accuracy and increase your chances of  
a successful calculation, do the following while  
your phone is determining your approximate  
location:  
Stand still. If possible, stand still until your phone  
is finished determining your location. Moving  
your phone at a walking pace while your phone  
is calculating your approximate location may  
substantially decrease GPS performance.  
Stay in the open. The GPS feature works best  
where there is nothing between your phone and  
a large amount of open sky. If possible, go  
outside, away from tall buildings and foliage.  
While performance in a building is improved by  
moving closer to windows, glass with certain sun  
shielding films may block satellite signals.  
In a car. When using the GPS Enabled feature in  
a car, position your phone so that the GPS  
antenna has good access to GPS signals  
through the car’s windows. Typically, the GPS  
antenna has best access to GPS signals in a car  
when placed near a window.  
Note: Although moving your phone at a walking  
pace decreases GPS performance,  
moving it at the speed of a moving car  
does not.  
Extend your phone antenna.  
Hold your phone to enhance reception. Signals  
from GPS satellites are transmitted to your GPS  
antenna, which is in your phone antenna. Hold  
your phone away from your body, giving the  
antenna clear access to satellite signals. Do not  
cover the antenna area with your fingers or  
anything else.  
Stay in network coverage. Depending on who  
your service provider is, the network will provide  
your phone with information that helps  
determine your location more quickly and  
accurately.  
GPS antenna  
71  
GPS Enabled  
Updating Satellite Almanac  
Data  
Another way to keep the GPS feature of your  
phone working well is to keep your satellite  
almanac data up to date.  
Setting Privacy Options  
Your phone’s GPS privacy options control whether  
Java applications on your phone or other software  
applications may view the location of your  
phone.You may set your phone to one of these  
GPS privacy options.  
The United States government maintains an  
almanac of data about where GPS satellites are as  
they orbit the Earth. This information is available to  
your phone. Keeping your satellite almanac up to  
date helps your phone determine your location  
more quickly.  
Note: Privacy options do not apply to the  
transmission of location information  
during emergency 911 calls.  
To set your GPS privacy options:  
1 From the main menu, select GPS > Privacy.  
The almanac contains information about the  
location of satellites, their operational status, and  
other satellite information. Keeping this information  
updated enhances the performance of your GPS  
feature. In most cases, your phone will be able to  
get a fix in strong satellite signal conditions with  
outdated almanac data, but it may take longer.  
2 If your GPS PIN security feature is enabled,  
enter your GPS PIN. (See “Setting the GPS PIN  
Security Feature” for more information.)  
3 Select the privacy option you want:  
Restricted — No Java or similar software  
applications may view the location of your  
phone. However, location information may still  
be available to the phone’s owner, fleet  
manager, or account administrator.  
Note: When you make an emergency call, your  
phone does not rely upon the almanac to  
determine your location.  
Unrestricted — All applications may view the  
If your satellite almanac data is out of date, your  
phone may prompt you to update it. Follow the  
instructions that appear on the phone’s display.  
You may be asked to go to a web site or call a  
customer care number.  
location of your phone, without notifying you.  
By Permission — When an application  
attempts to view the location of your phone,  
you will be prompted to give permission.  
However, location information may still be  
available to the phone’s owner, fleet manager,  
or account administrator.  
72  
         
Using GPS with Map Software  
3 Press A under Ok.  
4 Enter the new 4- to 8-digit GPS PIN.  
5 Press A under Ok.  
Setting the GPS PIN Security Feature  
To prevent your GPS privacy settings from being  
altered without your knowledge, your GPS privacy  
option can be protected by a PIN.  
6 Enter the new 4- to 8-digit GPS PIN to confirm.  
7 Press A under Ok.  
When you receive your phone, the GPS security  
feature is turned off, so you do not have to enter a  
GPS PIN to access your GPS privacy options. If  
you turn this feature on, you will be required to  
enter a GPS PIN to access your GPS privacy  
options.  
Using GPS with Map Software  
You can use the GPS feature of your phone to  
provide approximate location data to a laptop  
computer or similar device that is running  
interactive map software such as that made by  
DeLorme or Microstate. This way, if your phone  
has good access to GPS signals, your approximate  
position on a map can be made available as you  
travel in a vehicle.  
To turn the GPS Enabled security feature on or off:  
1 From the main menu, select Settings >  
Security > GPS PIN.  
2 Select On or Off.  
3 Enter the current GPS PIN.  
To do this, connect your phone to your laptop (or  
other device) with a data cable and set your phone  
to transmit data (see “Getting Started” on page 74).  
Your phone then provides your approximate  
location to the device running the map software,  
which displays your location on a map. Your phone  
provides an updated location every second and the  
map software displays your changing location on  
its map.  
Note: When you receive your phone, your GPS  
PIN is 0000.  
4 Press A under Ok.  
To change your GPS PIN:  
1 From the main menu, select Settings >  
Security > Change Password > GPS PIN.  
2 Enter the current GPS PIN.  
See “Enhancing GPS Performance” on page 70 for  
more details on obtaining good location  
information.  
Note: When you receive your phone, your GPS  
PIN is 0000.  
73  
       
GPS Enabled  
Note: Because your phone is continuously  
determining your location, using the GPS  
feature of your phone with map software  
uses the phone’s battery power quickly.  
2 With the phone’s display facing up, insert the  
data cable’s connector into the accessory  
connector, until you hear a click.  
Software Compatibility  
Your phone sends location information to your  
laptop or other device using the standard National  
Marine Electronics Association (NMEA) format.  
Your phone supports output messages in  
NMEA-0183 format and supports the following  
NMEA-0183 sentences: GGA, GLL, GSA, GSV,  
RMC, and VTG.  
The map software running on your laptop or other  
device must support NMEA 3.0.  
Getting Started  
3 Insert the data plug into the COM port of your  
laptop or other device.  
To connect your phone to your laptop or other  
device:  
Make sure no other application is using the COM  
port selected.  
1 Open the connector cover.  
Make sure the COM port settings of your laptop or  
other device are set to the following:  
Bits per second: 4800  
Data bits: 8  
Parity: None  
connector  
cover  
74  
Using GPS with Map Software  
Stop bits: 1  
Flow control: Hardware  
To set your phone to send location information to  
your laptop or other device:  
1 From the main menu, select GPS > Interface.  
2 Set NMEA OUT to On.  
Your phone is now sending location data to your  
laptop or other device.  
To stop your phone from sending location data to  
your laptop or other device:  
Set NMEA OUT to Off.  
Each time you power your phone on, NMEA OUT  
is automatically set to Off.  
75  
To record a phone call:  
Voice Records  
1 While on an active call, press m.  
2 Select Record.  
3 When you are finished recording, press O.  
A voice record is a recording you make with your  
phone and can play back. You can record notes to  
yourself or phone calls.  
Note: Recording of phone calls is subject to  
applicable laws regarding privacy and  
recording of phone conversations.  
Your phone can store up to 20 voice records.  
Creating Voice Records  
To record a note to yourself:  
Playing Voice Records  
1 From the main menu, select VoiceRecord.  
2 Select the voice record you want to play.  
3 To stop the voice record while it is playing, press  
O.  
1 From the main menu, select VoiceRecord >  
[New VoiceRec].  
2 Say the message you want to record into the  
microphone.  
Tip: To fast forward, scroll right. To rewind, scroll  
left. To pause or resume, press any number  
key.  
Tip: To stop recording before you are finished,  
press A under Pause. To start recording  
again, press A under Resume. To stop  
recording and discard the voice record at  
any time, press A under Cancel.  
Labeling Voice Records  
When you create a voice record, it is labeled with  
the time and date it was recorded. You can then  
rename it with a custom label.  
3 When you are finished recording, press O.  
To add to the end of voice record:  
1 From the main menu, select VoiceRecord.  
2 Scroll to the voice record you want to add to.  
3 Press m.  
4 Select Add To.  
5 When you are finished recording, press O.  
1 From the main menu, select VoiceRecord.  
2 Scroll to the voice record you want to label.  
3 Press A under Label.  
4 Enter the label you want to assign. See  
“Entering Text” on page 44.  
5 Press O.  
76  
               
Deleting Voice Records  
Select Unlock to unlock the message.  
Deleting Voice Records  
To delete a voice record:  
When a voice record is locked, this icon R appears  
next to it.  
1 From the main menu, select VoiceRecord.  
2 Scroll to the unlocked voice record you want to  
Managing Memory  
To view the amount of memory available for voice  
records:  
delete.  
3 Press m.  
4 Select Delete.  
5 Press O or A under Yes to confirm.  
1 From the main menu, select VoiceRecord.  
2 With [New VoiceRec] highlighted, press A  
under Memory. -or-  
To delete all voice records:  
1 From the main menu, select VoiceRecord.  
2 Scroll to any voice record.  
3 Press m.  
With any voice record highlighted, press m.  
Select Memory.  
To free more memory by deleting all unlocked  
voice records:  
4 Select Delete All.  
5 Press O or A under Yes to confirm.  
1 From the voice records memory screen, press  
A under Delete.  
Locking Voice Records  
2 Press O or A under Yes to confirm.  
When you lock a voice record, it cannot be deleted  
Note: Voice records are stored in your phone  
using the same memory space used to  
store messages, Java application data,  
ring tones, and wallpaper images.  
until you unlock it.  
1 From the main menu, select VoiceRecord.  
2 Scroll to the voice record you want to lock or  
unlock.  
Deleting some of these other items frees  
memory for voice records.  
3 Press m.  
4 Select Lock to lock the message. -or-  
77  
             
1 From the main menu, select Settings > 2-Way  
Radio > Alert Type.  
Customizing Your Phone  
Tip: If Alert Type does not appear: From the  
main menu, select Ring Tones. Make sure  
Vibrate All is set to Off. Repeat step 1.  
Setting the Volume  
Of the Earpiece and Speaker  
1 From the main menu, select Settings > Volume.  
2 Select Vibrate to set your phone to vibrate.  
2 Scroll to Earpiece to set the earpiece volume.  
-or-  
Tip: Select Silent in step 2 to set your phone to  
neither vibrate nor make a sound.  
Scroll to Speaker to set the speaker volume.  
3 To set the volume:  
Changing the Look of Your  
Phone  
Scroll left or right. -or-  
Press the volume controls.  
Of the Ringer  
Wallpaper  
A wallpaper is an image that appears on the idle  
screen.  
Press the volume controls.  
Choosing a Wallpaper  
Setting Your Phone to Vibrate  
To set your phone to vibrate instead of making a  
sound when you receive phone calls, Private calls,  
group calls, message notifications, and call alerts,  
see “Setting Your Phone to Vibrate” on page 41.  
1 From the main menu, select Settings >  
Display/Info > Wallpaper > Wallpaper.  
2 Select the wallpaper you want.  
Tip: If you want to see what the wallpaper looks  
like, press A under View.  
To set your phone to vibrate instead of making a  
sound when you receive Private calls and group  
calls, even if you want your phone to ring for other  
features:  
Setting Wallpaper to Change Automatically  
78  
                     
Changing the Look of Your Phone  
Note: This feature may not be offered by your  
Setting Contrast  
To set the contrast of the display:  
service provider.  
1 From the main menu, select Settings >  
Display/Info > Wallpaper > Auto Cycle.  
2 Select how often you want the wallpaper to  
change.  
1 From the main menu, select Settings >  
Display/Info > Contrast.  
2 Scroll left or right to set the contrast.  
Any of the wallpapers in your phone may appear  
on your idle screen.  
Setting the Menu View  
You can set the items on your main menu and Java  
applications menu to appear as large icons or a  
list:  
Setting Text Size  
To set the size of the text on the internal display:  
1 From the main menu, select Settings >  
Display/Info > Menu View. -or-  
1 From the main menu, select Settings >  
Display/Info > Text Size.  
2 Select the option you want:  
From the main menu: Press m. Select Main  
Menu Setup > Menu View.  
Zoom — 11 characters per line  
Standard — 14 characters per line  
Compressed — 18 characters per line  
2 To choose a list, select List View. -or-  
To choose large icons, select Icon View.  
To set your phone to briefly display very large  
digits when you enter numbers at the idle screen:  
Setting the Backlight  
A backlight lights the display and keypad when you  
make or receive a call, or press keys or buttons.  
1 From the main menu, select Settings >  
Display/Info > Large Dialing.  
2 Set this option to Large Digits.  
To control how long the backlight stays on:  
1 From the main menu, select Settings >  
Display/Info > Backlight > Backlight.  
2 Select the number of seconds you want the  
backlight to stay on. -or-  
79  
 
Customizing Your Phone  
Select Off if you never want the backlight on.  
Temporarily Turning Off Calls  
Display/Info Features  
The Display/Info menu controls how the keypad  
and display appear:  
Sometimes you may want to have your phone on,  
but turn off its ability to make and receive calls,  
such as when you are on an airplane.  
Wallpaper — changes the wallpaper that  
appears on the idle screen.  
Palette — changes the color scheme of the  
display.  
To set your phone so that it cannot make or receive  
phone calls, Private calls, or group calls; or transfer  
data:  
Text Size — sets size of text on the display.  
Home Icons — controls whether main menu  
icons appear on the idle screen.  
1 From the main menu, select Settings >  
Advanced > Airplane Mode.  
2 Set this option to On.  
Backlight — controls backlight illumination.  
Clock — controls whether the time and date  
appear on the idle screen; sets time and date  
format; sets year.  
This icon Uappears.  
To restore your phone’s ability to do all these  
things:  
Menu View — controls whether the items on  
your main menu and Java applications menu  
appear as large icons or a list.  
Set this option to Off.  
Using Settings  
Settings contains many submenus that let you  
customize your phone.  
Large Dialing — sets large digits to appear on  
the idle screen when you enter a number.  
Contrast — sets the contrast of the display.  
Language — sets the language that your phone  
displays.  
For information on applying groups of settings to  
your phone together, see “Profiles” on page 84.  
80  
                 
Using Settings  
Phone Calls Features  
2-Way Radio Features  
The Phone Calls menu controls how your phone  
handles phone calls:  
The 2-Way Radio menu controls how your phone  
handles Private calls and group calls:  
Set Line — sets phone line 1 or phone line 2 as  
Tkgrp Silent — controls whether you hear  
group calls to your Talkgroup. See “Group Calls”  
on page 35.  
the active line for outgoing calls.  
Any Key Ans — If this feature is on, you can  
answer calls by pressing any key on the keypad.  
Tkgrp Area — lets you define your Talkgroup  
area.  
Auto Redial — sets your phone to automatically  
redial calls you make when the system is busy.  
One Touch PTT — See “Setting One Touch  
PTT” on page 34.  
Call Waiting — See “Call Waiting” on page 32.  
Alert Type — controls how your phone notifies  
you when you receive Private calls and group  
calls.  
Auto Ans — sets your phone to automatically  
answer an incoming call after a specified  
number of rings. When this feature is on, the  
phone answers by connecting you to the caller;  
it does not send the call to voice mail, unless  
you are out of coverage or on the line.  
Personalize Features  
The Personalize menu makes main menu items  
easier to access.  
Minute Beep — causes a beep to sound every  
minute of an active call.  
Call Duration — causes the duration of a call to  
appear on the display when the call ends.  
Menu Options Reorder Menu lets you  
change the order of the items on the main menu  
by grabbing and moving them; Add/Remove  
Apps lets you create a shortcut to a Java  
application on the main menu.  
TTY — See “Making TTY Calls” on page 38.  
Notifications — See “Message Notifications” on  
page 47.  
Up Key — sets the main menu item you access  
when you scroll up from the idle screen.  
Java App Control — If you have installed a  
Java application that answers phone calls, this  
setting lets you turn that application on.  
81  
               
Customizing Your Phone  
Down Key — sets the main menu item you  
access when you scroll down from the idle  
screen.  
Messages — sets the volume of message  
notifications and Datebook reminders.  
Earpiece — sets the volume of sound coming  
out of the earpiece.  
Left Key — sets the main menu item you access  
when you scroll left from the idle screen.  
Right Key — sets the main menu item you  
access when you scroll right from the idle  
screen.  
Speaker — sets the volume of sound coming  
out of the speaker.  
Keypad — sets the volume of sound associated  
with pressing keys and buttons.  
Java Earpiece — sets the volume of sound  
associated with Java applications coming out of  
the earpiece.  
Center Key — sets the main menu item you  
access when you press O from the idle screen.  
Left Sftkey — sets the main menu item you  
access when you press the left option key from  
the idle screen.  
Java Speaker —sets the volume of sound  
associated with Java applications coming out of  
the speakers.  
Data — sets the volume of sounds that notify  
you that you are receiving a circuit data call.  
Right Sftkey — sets the main menu item you  
access when you press the right option key from  
the idle screen.  
Power Up — sets the main menu item you see  
when you power on your phone. To set the idle  
screen to be the first thing you see when you  
power on your phone, select Default Ready.  
Security Features  
The Security menu lets you turn security features  
on and off and change passwords:  
Volume Features  
The Volume menu sets the volume of sounds your  
phone makes:  
Phone Lock — turns on a feature that locks  
your phone: Lock Now takes effect immediately;  
Auto Lock takes effect when your phone is  
powered off and then on. An unlock code is  
required to enable this feature, to unlock the  
phone, and to set a new unlock code. Contact  
your service provider for your default unlock  
code.  
Line 1 — sets ringer volume for phone line 1.  
Line 2 — sets ringer volume for phone line 2.  
82  
     
Using Settings  
Keypad Lock — locks the phone’s keypad,  
either immediately or automatically after a set  
period of inactivity.  
Connectivity Network ID sets the phone’s  
network IDs and their roaming options under the  
direction of your service provider; Master Reset  
lets your service provider reset your service in  
the event of a security or provisioning problem.  
SIM PIN — enables and disables your phone’s  
SIM PIN security feature. See “Turning the PIN  
Requirement On and Off” on page 12.  
Reset Defaults Reset Settings returns all  
settings to their original defaults; Reset All  
returns all settings to their original defaults and  
erases all stored lists. Use only under the  
direction of your service provider.  
GPS PIN — enables and disables your phone’s  
GPS PIN security feature. See “Setting the GPS  
PIN Security Feature” on page 73.  
Change Passwords — changes your phone  
unlock code, security code, SIM PIN, and GPS  
PIN.  
Return to Home — controls how long the recent  
calls list displays after calls.  
Airplane Mode — prevents your phone from  
making or receiving phone calls, Private calls, or  
group calls; or transferring data.  
Advanced Features  
The Advanced menu contains advanced and rarely  
used Settings features.  
Phone Only — prevents your phone from  
making or receiving Private calls or group calls,  
or transferring data.  
Alert Timeout — sets the amount of time a tone  
continues to sound when you receive a  
message notification, call alert, or Datebook  
reminder.  
Note: This feature may not be offered by your  
service provider.  
Baud Rate — sets the baud rate at which your  
phone communicates with a laptop computer,  
PC, or similar device.  
Headset/Spkr — sets headset option. See  
“Using a Headset” on page 91.  
Disco Lights — sets the keypad backlight to  
light up when a musical ring tone sounds.  
Note: Some musical ring tones you download to  
your phone may not activate disco lights.  
83  
               
Viewing Profiles  
To view the profiles stored in your phone:  
Profiles  
A profile is a group of settings saved together so  
that you can apply them to your phone easily.  
1 From the main menu, select Profiles.  
2 Scroll to the profile you want to view.  
A profile contains these settings:  
Tip: The profile that is currently in effect on your  
Ring Tones — sets all options described in  
“Ring Tones” on page 41, except assigning ring  
tones to Contacts.  
phone has a checkmark next to it.  
3 Press A under View.  
4 Scroll to view settings.  
Display/Info — sets Wallpaper, Color Palette,  
Text Size, and Backlight options. See  
“Display/Info Features” on page 80.  
Switching Profiles  
To apply a profile to your phone:  
Phone Calls — sets Set Line and Auto Ans  
options. See “Phone Calls Features” on page  
81.  
1 From the main menu, select Profiles.  
2 Scroll to the profile you want to apply.  
3 Press O.  
Volume — sets all options described in “Volume  
Features” on page 82.  
Call Filter — controls which calls, call alerts,  
and message notifications your phone responds  
to. See “Setting Call Filtering” on page 87.  
Advanced — sets headset option. See “Using a  
Headset” on page 91.  
The profile you selected is now in effect.  
How Changing Settings  
Affects Profiles  
Many of the settings contained in profiles can be  
set without switching or editing profiles — for  
example, by selecting Settings or Ring Tones to  
set options, or by setting the volume of the phone’s  
ring using the volume controls.  
Your phone arrives with pre-set profiles. You can  
also create your own profiles.  
84  
               
Temporary Profiles  
When you do this, your phone either:  
Temporary Profiles  
If your phone is set to create temporary profiles, a  
temporary profile is created when you make  
changes to settings without switching or editing  
profiles.  
Updates the profile in effect to reflect these  
changes, without notifying you -or-  
Creates a temporary profile that contains these  
changes  
Note: This feature may not be offered by your  
A temporary profile is based on the profile in effect  
when you made the changes, but reflects the  
changed settings. Making more changes further  
updates the temporary profile, for as long as it is in  
effect.  
service provider.  
To set your phone to create a temporary profile  
that contains changes you make to settings:  
1 From the main menu, select Profiles.  
2 Press m.  
3 Select Setup > Temp Profile.  
4 Set this option to On.  
A temporary profile stays in effect until you switch  
profiles, power off your phone, or delete it (or the  
profile it is based on) from the list of profiles.  
If you do not store a temporary profile, it is deleted  
when you switch profiles or power off your phone.  
To set your phone to update the profile in effect to  
reflect any changes you make to settings:  
A temporary profile is automatically given the same  
name as the profile it is based on, but with an  
asterisk (*) in front of it.  
Set Temp Profile to Off in step 4.  
If your service provider does not offer the Temp  
Profile option, your phone always updates the  
profile in effect to reflect the changes you make to  
settings.  
When you view a temporary profile’s settings, the  
options that differ from the profile it is based on  
have an asterisk in front of them.  
Storing a Temporary Profile  
To store a temporary profile as a new profile:  
1 From the main menu, select Profiles.  
85  
   
Profiles  
2 Scroll to the temporary profile.  
3 Press m.  
4 Select Store As New.  
5 Enter the name you want to give the profile. See  
“Entering Text” on page 44.  
4 If you want to base this profile on an existing  
profile: Select Copy from. Select the profile you  
want to base this profile on. If you do not choose  
a profile to copy from, the new profile is based  
on a default profile.  
5 Press A under Create.  
6 Scroll through the list of options and set their  
values.  
When you are finished, press O.  
To overwrite the profile the temporary profile is  
based on:  
7 Press A under Done.  
1 From the main menu, select Profiles.  
2 Scroll to the temporary profile.  
3 Press m.  
Editing Profiles  
1 From the main menu, select Profiles.  
2 Scroll to the profile you want to edit.  
3 Press m.  
4 Select Edit.  
5 Scroll through the list of options and set their  
values.  
4 Select Store Changes.  
The temporary profile is stored with the name of  
the profile it is based on. The profile it is based on,  
as it existed before you made changes to settings,  
is gone.  
Creating Profiles  
1 From the main menu, select Profiles.  
Deleting Profiles  
To delete a profile:  
2 Select [New Profile]. -or-  
1 From the main menu, select Profiles.  
Scroll to any profile. Press m. Select New.  
2 Select the profile you want to delete.  
3 Enter the name you want to give the profile. See  
Note: A temporary profile is automatically  
deleted when the profile it is based on is  
deleted.  
“Entering Text” on page 44.  
When you are finished, press O.  
86  
           
Setting Call Filtering  
3 Press m.  
4 Select Delete.  
5 Press O or press A under Yes to confirm.  
Some Cntcs sets your phone to notify you  
only of phone calls from numbers you select  
from Contacts.  
3 If you set the Phone option to Some Cntcs,  
select up to 5 Contacts entries that contain  
phone numbers you want to be notified of calls  
from.  
To delete all profiles:  
1 From the main menu, select Profiles.  
2 Press m.  
3 Select Delete All.  
When you are finished, press A under Done.  
4 Press O or press A under Yes to confirm.  
4 To set filtering options for Private calls and group  
calls, select Prvt/Grp.  
Setting Call Filtering  
The call filtering setting in each profile lets you  
control which calls, call alerts, and message  
notifications your phone notifies you of, and which  
it ignores.  
Off sets your phone to notify you of all Private  
calls and group calls.  
On sets your phone to ignore all Private calls  
and group calls.  
5 To set filtering options for call alerts, select  
Alerts.  
To set call filtering:  
Off sets your phone to notify you of all call  
alerts.  
On sets your phone to ignore all call alerts.  
1 While setting options for a profile, select Call  
Filter.  
2 To set filtering options for phone calls, select  
Phone.  
6 To set filtering options for message notifications,  
select Notifications.  
Off sets your phone to notify you of all phone  
calls.  
Off sets your phone to notify you of all  
messages.  
Voice Messages sets your phone not to  
sound a tone or vibrate when you receive  
voice messages.  
All sets your phone to ignore all phone calls.  
All Contacts sets your phone to notify you  
only of phone calls from numbers stored in  
Contacts.  
87  
   
Profiles  
Text Messages sets your phone not to sound  
a tone or vibrate when you receive text  
messages.  
All sets your phone not to sound a tone or  
vibrate when you receive any message.  
Note: When you receive a type of message you  
have set not to sound a tone or vibrate,  
the message notification screen appears  
as usual.  
7 Press A under Done.  
88  
6 Press O.  
Shortcuts  
Shortcuts lets you access most menu options by  
pressing a number on your keypad (1 through 9) or  
saying the voice name of the shortcut. You create  
the shortcut and then use it to take you to that  
screen any time.  
7 If you want to record a voice name for the  
shortcut: Select Voice. As directed by the  
screen prompts, say and repeat the name you  
want to assign to the number. Speak clearly into  
the microphone.  
8 Press A under Done.  
9 If the number key you chose is already assigned  
to a shortcut, a prompt appears asking if you  
want to replace the existing shortcut.  
Creating a Shortcut  
Note: When you receive your phone, all number  
keys may already be assigned to  
shortcuts. If this is the case, you can  
create new shortcuts by deleting or  
replacing existing shortcuts.  
Press A under Yes to replace the existing  
shortcut. -or-  
Press A under No if you want to keep the  
existing shortcut and assign another number key  
to the shortcut.  
1 Go to the menu item you want to create a  
shortcut for.  
Using a Shortcut  
If you know the shortcut number:  
For example, if you want to create a shortcut to  
the screen for creating a new Contacts entry:  
From the main menu, select Contacts, then  
highlight [New Contact].  
1 From the idle screen, press m.  
2 On your keypad, press the number assigned to  
the shortcut.  
2 Press and hold m until a confirmation screen  
appears.  
If you do not know the shortcut number:  
3 Press O or press A under Yes.  
4 Select Key.  
1 From the main menu, select Shortcuts.  
5 Press the number key you want to assign to the  
shortcut.  
2 Scroll to the shortcut you want to use. -or-  
89  
           
Shortcuts  
If you assigned a voice name to the shortcut:  
Press and hold t. Say the voice name into your  
phone. The shortcut with that voice name is then  
highlighted.  
4 With Key or Voice highlighted, press O to  
change assignments.  
Deleting Shortcuts  
To delete a shortcut:  
3 Press O.  
1 From the main menu, select Shortcuts.  
2 Scroll to the shortcut you want to delete.  
3 Press m.  
4 Select Delete.  
5 Press O or press A under Yes to confirm.  
Editing a Shortcut  
To change the number assigned to a shortcut:  
1 From the main menu, select Shortcuts.  
2 With any shortcut highlighted, press m.  
3 Select Reorder.  
4 Scroll to the shortcut you want to move.  
5 Press A under Grab.  
6 Scroll to the place where you want the shortcut  
to appear.  
7 Press A under Insert.  
To delete all shortcuts:  
1 From the main menu, select Shortcuts.  
2 With any shortcut highlighted, press m.  
3 Select Delete All.  
4 Press O or press A under Yes to confirm.  
8 Repeat step 4 through step 7 for all the items  
you want to move.  
9 Press A under Done.  
To change the number or voice name assigned to  
a shortcut:  
1 From the main menu, select Shortcuts.  
2 Highlight any shortcut.  
3 Press A under Edit.  
90  
       
For phone calls, use the remote PTT button to  
answer calls, switch between calls, and end calls.  
Hold the remote PTT button for less than 2  
seconds to answer calls and switch between calls.  
Hold the remote PTT button for more than 2  
seconds to end calls.  
Using a Headset  
If you use a headset or similar device with your  
phone, you can set your phone to send incoming  
sound to the headset only, or to the headset and  
the speaker at the same time:  
For Private calls, use the remote PTT button as  
you would the PTT button on your phone.  
1 From the main menu, select Settings >  
Advanced > Headset/Spkr.  
Note: When using a headset, the PTT button on  
your phone works the same way as when  
you are not using a headset. Sounds  
associated with Private calls and group  
calls are heard through the headset.  
2 Select HdsetOnly to send incoming sound to  
the headset only. -or-  
Select Hdset&Spkr to send incoming sound to  
the headset and ring tones to the speaker.  
Attaching a Headset  
1 Lift the audio jack cover.  
2 Insert the headset connector firmly into the  
audio jack. You may have to rotate the headset  
connector until it fits securely into the audio jack.  
Using a Remote PTT Button  
If you are using a headset or other accessory with  
a remote PTT button, you can use the remote PTT  
button for phone calls and Private calls.  
91  
           
Status  
Message Description  
Understanding Status  
Messages  
Messages  
The system is experiencing heavy  
traffic. Please try again later.  
System Busy  
You may receive status messages under certain  
conditions. Before contacting Customer Care, note  
the message, numeric code, and the conditions  
under which it appeared. The following table lists  
and describes the status messages.  
This service cannot be enabled  
because an incompatible service has  
already been turned on.  
Service  
Conflict  
An error occurred. Please try again.  
Please Try  
Again  
Status  
Messages  
Message Description  
You have entered an incorrect PIN  
number.  
Wrong PIN  
The number that you entered is not  
valid.  
Number Not in  
Service  
You have inserted a SIM card that will  
not work with a your service provider  
phone. Contact Customer Care if you  
believe this is a valid SIM card.  
Please Enter  
Special Code  
The phone that you called is either  
busy, out of coverage, or turned off.  
Please try again later.  
User Not  
Available  
A fault was detected with your phone. If  
this error recurs, note the error code  
and contact Customer Care.  
Self Check  
Error + Number  
Code  
The person that you called has not  
purchased this service.  
User Not  
Authorized  
An operational fault was detected with  
your phone. Note the numeric code,  
turn your phone off, and contact  
Customer Care.  
This service is temporarily not  
available. Please try again later.  
Self Check Fail  
+ Number Code  
Please Try  
Later  
This service was restricted by your  
service provider, or this service was not  
purchased.  
Service  
Restricted  
You are either out of coverage or  
having problems with provisioning.  
Service Not  
Available  
92  
   
Status  
Messages  
Message Description  
The incorrect PIN was entered 3  
consecutive times. You will be unable  
to place or receive calls on your phone.  
Contact Customer Care to have them  
obtain the PIN Unblocking Key (PUK)  
code.  
PIN Blocked  
Call Your  
Provider  
Your SIM card is not being detected.  
Please check to ensure that you have  
inserted the SIM card correctly into  
your phone.  
Insert SIM  
Please enter your 4- to 8- digit SIM PIN  
code.  
Enter SIM PIN  
Auto Phone Lock is activated. Enter  
your unlock code.  
Enter Unlock  
Code  
Warns of low memory for Net Alerts.  
New Browser  
Message  
Memory Full!  
Searching for GPS satellites.  
Could not find GPS satellites.  
Scanning for  
Satellites  
Unable to  
Locate Sats  
A problem occurred in your phone’s  
GPS circuitry. If this error occurs,  
contact Customer Care.  
Technical Error  
93  
United States Federal Communications  
Commission, Code of Federal Regulations; 47  
CFR part 2 sub-part J.  
Safety and General  
Information  
IMPORTANT INFORMATION ON SAFE AND  
EFFICIENT OPERATION.  
American National Standards Institute (ANSI) /  
Institute of Electrical and Electronics Engineers  
(IEEE). C95. 1-1992.  
READ THIS INFORMATION BEFORE USING  
YOUR INTEGRATED MULTI-SERVICE  
PORTABLE RADIO.  
Institute of Electrical and Electronics Engineers  
(IEEE). C95. 1-1999 Edition.  
International Commission on Non-Ionizing  
Radiation Protection (ICNIRP) 1998.  
RF Operational  
Characteristics  
Your radio product contains a radio frequency  
transmitter to convey the information you wish to  
send as well as occasional automatic signals used  
to sustain connection to the wireless network, and  
a receiver which enables you to receive  
communication and connection information from  
the network.  
Ministry of Health (Canada). Safety Code 6.  
Limits of Human Exposure to Radiofrequency  
Electromagnetic Fields in the Frequency Range  
from 3 kHz to 300 GHz, 1999.  
Australian Communications Authority  
Radiocommunications (Electromagnetic  
Radiation - Human Exposure) Standard 2003.  
ANATEL, Brasil Regulatory Authority, Resolution  
256 (April 11, 2001) “additional requirements for  
SMR, cellular and PCS product certification.”  
Portable Radio Product  
To assure optimal radio product performance  
and make sure human exposure to radio  
frequency electromagnetic energy is within the  
guidelines set forth in the above standards,  
always adhere to the following procedures:  
Operation and EME Exposure  
Your Motorola radio product is designed to comply  
with the following national and international  
standards and guidelines regarding exposure of  
human beings to radio frequency electromagnetic  
energy (EME):  
94  
         
Portable Radio Product Operation and EME Exposure  
Phone or Two-way radio mode: one inch (2.5  
cm)  
Phone Operation  
When placing or receiving a phone call, hold your  
radio product as you would a wireline telephone.  
Speak directly into the microphone.  
Data operation using any data feature with or  
without an accessory cable: one inch (2.5  
cm)  
Two-way radio operation  
Antenna Care  
Use only the supplied or an approved  
replacement antenna. Unauthorized antennas,  
modifications, or attachments could damage the  
radio product and may violate FCC regulations.  
When using your radio product as a  
traditional two-way radio, hold the  
radio product in a vertical position  
with the microphone one to two  
inches (2.5 to 5 cm) away from the lips.  
DO NOT hold the antenna when the radio  
product is “IN USE”. Holding the antenna affects  
call quality and may cause the radio product to  
operate at a higher power level than needed.  
Body-worn operation  
To maintain compliance with FCC RF exposure  
guidelines, if you wear a radio product on your  
body when transmitting, always place the radio  
product in a Motorola approved clip, holder,  
holster, case or body harness for this product.  
Use of non-Motorola-approved accessories may  
exceed FCC RF exposure guidelines. If you do  
not use a Motorola approved body-worn  
accessory and are not using the radio product  
in the intended use positions along side the  
head in the phone mode or in front of the face  
in the two-way radio mode, then ensure the  
antenna and the radio product are kept the  
following minimum distances from the body  
when transmitting  
Approved Accessories  
For a list of approved Motorola accessories call  
1-800-453-0920, or visit our website at  
www.motorola.com/iden.  
95  
Safety and General Information  
ALL MODELS WITH FCC ID AZ489FT5839 MEET THE  
GOVERNMENT’S REQUIREMENTS FOR EXPOSURE  
TO RADIO WAVES.  
body) as required by the FCC for each model. The highest  
SAR value for this model phone when tested for use at the  
ear is 1.16 W/kg and when tested on the body, as  
described in this user guide, is 1.38 W/kg during packet  
data transmission. (Body-worn measurements differ  
among phone models, depending upon available  
accessories and FCC requirements.)2  
Your wireless phone is a radio transmitter and receiver. It  
is designed and manufactured not to exceed the emission  
limits for exposure to radiofrequency (RF) energy set by  
the Federal Communications Commission of the U.S.  
Government. These limits are part of comprehensive  
guidelines and establish permitted levels of RF energy for  
the general population. The guidelines are based on  
standards that were developed by independent scientific  
organizations through periodic and thorough evaluation of  
scientific studies. The standards include a substantial  
safety margin designed to assure the safety of all persons,  
regardless of age and health.  
While there may be differences between the SAR levels of  
various phones and at various positions, they all meet the  
government requirement for safe exposure.  
The FCC has granted an Equipment Authorization for this  
model phone with all reported SAR levels evaluated as in  
compliance with the FCC RF exposure guidelines. SAR  
information on this model phone is on file with the FCC  
and can be found under the Display Grant section of  
http://www.fcc.gov/oet/fccid after searching on FCC ID  
AZ489FT5839.  
The exposure standard for wireless mobile phones  
employs a unit of measurement known as the Specific  
Absorption Rate, or SAR. The SAR limit set by the FCC is  
Additional information on Specific Absorption Rates (SAR)  
can be found on the Cellular Telecommunications Industry  
Association (CTIA) web-site at http://www.wow-com.com.  
1
1.6W/kg. Tests for SAR are conducted using standard  
operating positions reviewed by the FCC with the phone  
transmitting at its highest certified power level in all tested  
frequency bands. Although the SAR is determined at the  
highest certified power level, the actual SAR level of the  
phone while operating can be well below the maximum  
value. This is because the phone is designed to operate at  
multiple power levels so as to use only the power required  
to reach the network. In general, the closer you are to a  
wireless base station antenna, the lower the power output.  
1 In the United States and Canada, the SAR limit for  
mobile phones used by the public is 1.6 watts/kg (W/kg)  
averaged over one gram of tissue. The standard  
incorporates a substantial margin of safety to give  
additional protection for the public and to account for any  
variations in measurements.  
Before a phone model is available for sale to the public, it  
must be tested and certified to the FCC that is does not  
exceed the limit established by the government-adopted  
requirement for safe exposure. The tests are performed in  
positions and locations (e.g., at the ear and worn on the  
2
The SAR information reported to the FCC includes the  
FCC-accepted Motorola testing protocol, assessment  
procedure, and measurement uncertainty range for this  
product.  
96  
Electro Magnetic Interference/Compatibility  
Electro Magnetic  
Interference/Compatibility  
Medical Devices  
Pacemakers  
Note: Nearly every electronic device is  
susceptible to electromagnetic  
interference (EMI) if inadequately  
shielded, designed or otherwise  
configured for electromagnetic  
compatibility.  
The Advanced Medical Technology Association  
(AdvaMed) recommends that a minimum  
separation of 6 inches (15 cm) be maintained  
between a handheld wireless radio product and a  
pacemaker. These recommendations are  
consistent with those of the U.S. Food and Drug  
Administration.  
Facilities  
Persons with pacemakers should:  
To avoid electromagnetic interference and/or  
compatibility conflicts, turn off your radio product in  
any facility where posted notices instruct you to do  
so. Hospitals or health care facilities may be using  
equipment that is sensitive to external RF energy.  
ALWAYS keep the radio product more than 6  
inches (15 cm) from their pacemaker when the  
radio product is turned ON.  
Not carry the radio product in a breast pocket.  
Use the ear opposite the pacemaker to minimize  
the potential for interference.  
Aircraft  
When instructed to do so, turn off your radio  
product when on board an aircraft. Any use of a  
radio product must be in accordance with  
Turn the radio product OFF immediately if you  
have any reason to suspect that interference is  
taking place.  
applicable regulations per airline crew instructions.  
Hearing Aids  
Some digital wireless radio products may interfere  
with some hearing aids. In the event of such  
interference, you may want to consult your hearing  
aid manufacturer to discuss alternatives.  
97  
       
Safety and General Information  
Other Medical Devices  
Operational Warnings  
If you use any other personal medical device,  
consult the manufacturer of your device to  
determine if it is adequately shielded from RF  
energy. Your physician may be able to assist you  
in obtaining this information.  
!
For Vehicles with an Air  
Bag  
Do not place a portable radio product in the area  
over the air bag or in the air bag deployment area.  
Air bags inflate with great force. If a portable radio  
is placed in the air bag deployment area and the air  
bag inflates, the radio product may be propelled  
with great force and cause serious injury to  
occupants of the vehicle.  
Use While Driving  
Check the laws and regulations on the use of radio  
products in the area where you drive. Always obey  
them.  
When using the radio product while driving, please:  
Potentially Explosive Atmospheres  
Give full attention to driving and to the road.  
Use hands-free operation, if available.  
Pull off the road and park before making or  
answering a call if driving conditions so require.  
Turn off your radio product prior to entering any  
area with a potentially explosive atmosphere,  
unless it is a radio product type especially qualified  
for use in such areas as “Intrinsically Safe” (for  
example, Factory Mutual, CSA, or UL approved).  
Do not remove, install, or charge batteries in such  
areas. Sparks in a potentially explosive  
atmosphere can cause an explosion or fire  
resulting in bodily injury or even death.  
Note: The areas with potentially explosive  
atmospheres referred to above include  
fueling areas such as below decks on  
boats, fuel or chemical transfer or  
storage facilities, areas where the air  
contains chemicals or particles, such  
98  
 
Operational Cautions  
as grain, dust or metal powders, and  
any other area where you would  
normally be advised to turn off your  
vehicle engine. Areas with potentially  
explosive atmospheres are often but  
not always posted.  
Cleaning and Drying Considerations  
Using a leather carry case may help protect the  
surfaces and help prevent liquids (e.g., rain) from  
entering into the interior of the radio product. This  
product is not water proof, and exposing the unit to  
liquids may result in permanent damage to the unit.  
Blasting Caps and Areas  
If your radio product interior gets wet, then do not  
try to accelerate drying with the use of an oven or a  
dryer as this will damage the radio product and  
void the warranty. Instead, do the following:  
To avoid possible interference with blasting  
operations, turn off your radio product when you  
are near electrical blasting caps, in a blasting area,  
or in areas posted: “Turn off two-way radio”. Obey  
all signs and instructions.  
1 Immediately power off the radio product.  
2 Remove Battery and SIM card (if so equipped)  
from radio product.  
Operational Cautions  
3 Shake excess liquid from radio product.  
!
4 Place the radio product and battery in an area  
that is at room temperature and has good air  
flow.  
5 Let the radio product, battery, and SIM card dry  
for 72 hours before reconnecting the battery  
and/or powering on the radio product.  
Batteries  
All batteries can cause property damage and/or  
bodily injury, such as burns if a conductive material  
such as jewelry, keys, or beaded chains touches  
exposed terminals. The conductive material may  
complete an electrical circuit (short circuit) and  
become quite hot. Exercise care in handling any  
charged battery, particularly when placing it inside  
a pocket, purse, or other container with metal  
objects. To reduce the risk of injury, batteries  
should not be exposed to fire, disassembled, or  
crushed.  
If the radio product does not work after following  
the steps listed above, contact your dealer for  
servicing information.  
99  
   
Safety and General Information  
Clean the external surfaces of the radio product  
with a damp cloth, using a mild solution of  
dishwashing detergent and water. Some  
household cleaners may contain chemicals that  
could seriously damage the radio product. Avoid  
the use of any petroleum-based solvent cleaners.  
Also, avoid applying liquids directly on the radio  
product.  
To reduce the risk of damage to the cord or plug,  
pull by the plug rather than the cord when you  
disconnect the battery charger from the power  
source outlet.  
Do not operate any battery charger with a  
damaged cord or plug — replace them  
immediately.  
Battery chargers may become warm during  
operation, but not hot. If it becomes hot to the  
touch, unplug it from the power outlet  
immediately and discontinue its use.  
Accessory Safety Information  
Important: Save these accessory safety  
instructions.  
Use of a non-recommended attachment to a  
battery charger may result in a risk of fire,  
electric shock, or injury to persons.  
Make sure the battery charger power cord is  
located so that it will not be stepped on, tripped  
over, or subjected to damage or stress.  
Before using any battery or battery charger, read  
all the instructions for and cautionary markings  
on (1) the battery, (2) the battery charger, which  
may include a separate wall-mounted power  
supply or transformer, and (3) the radio product  
using the battery.  
An extension cord should not be used with any  
battery charger unless absolutely necessary.  
Use of an improper extension cord could result  
in a risk of fire and electric shock. If an extension  
cord must be used, make sure that:  
Do not expose any battery charger to water,  
rain, or snow as they are designed for indoor or  
in-vehicle use only.  
Warning: To reduce the risk of injury,  
charge only the rechargeable  
The pins on the plug of the extension cord are  
the same number, size, and shape as those  
on the plug of the charger.  
The extension cord is properly wired and in  
good electrical condition.  
!
batteries described in “Charging the  
Battery” on page 3. Other types of  
batteries may burst, causing personal  
injury and damage.  
100  
   
Accessory Safety Information  
The cord size is 18AWG for lengths up to 100  
feet and 16AWG for lengths up to 150 feet.  
Do not operate any battery charger if it has  
received a sharp blow, has been dropped, or  
has been damaged in any way; take it to a  
qualified service technician.  
Do not disassemble a battery charger; take it  
to a qualified service technician when service  
or repair is required. Incorrect reassembly  
may result in a risk of electric shock or fire.  
Maximum ambient temperature around the  
power supply or transformer of any battery  
charger should not exceed 40°C (104°F).  
The output power from the power supply or  
transformer must not exceed the rating given  
on the Desktop Dual-Pocket Charger.  
The disconnection from the line voltage is  
made by unplugging the power supply from  
the AC receptacle.  
To reduce risk of electric shock, unplug any  
battery charger from the outlet before  
attempting any maintenance or cleaning.  
For optimum charging performance, turn off the  
radio product while charging it in any battery  
charger.  
101  
MOTOROLA LIMITED  
WARRANTY  
PRODUCTS  
COVERED  
LENGTH OF  
COVERAGE  
Note: FOR IDEN SUBSCRIBER PRODUCTS,  
ACCESSORIES AND SOFTWARE  
PURCHASED IN THE UNITED STATES  
OR CANADA  
Products as defined  
above.  
One (1) year from the  
date of purchase by the  
first consumer  
purchaser of the  
product.  
What Does this Warranty Cover?  
Subject to the exclusions contained below,  
Motorola, Inc. warrants its Motorola iDEN Digital  
Mobile and Portable Handsets ("Products"),  
Motorola-branded or certified accessories sold for  
use with these Products ("Accessories") and  
Motorola software contained on CD-Roms or other  
tangible media and sold for use with these  
Products ("Software") to be free from defects in  
materials and workmanship under normal  
consumer usage for the period(s) outlined below.  
This limited warranty is a consumer's exclusive  
remedy, and applies as follows to new  
Products, Accessories and Software  
Accessories as  
defined above.  
One (1) year from the  
date of purchase by the  
first consumer  
purchaser of the  
product.  
Products or  
The balance of the  
Accessories that are original warranty or  
Repaired or Replaced. for ninety (90) days  
from the date returned  
to the consumer,  
whichever is longer.  
Software as defined  
Ninety (90) days from  
purchased by consumers in the United States  
or Canada, which are accompanied by this  
written warranty:  
above. Applies only to the date of purchase.  
physical defects in the  
media that embodies  
the copy of the software  
(e.g. CD-ROM, or  
floppy disk).  
102  
 
What is not covered? (Exclusions)  
Use of Non-Motorola Products and  
Accessories. Defects or damage that result from  
the use of Non-Motorola branded or certified  
Products, Accessories, Software or other  
peripheral equipment are excluded from coverage.  
Normal Wear and Tear. Periodic maintenance,  
repair and replacement of parts due to normal wear  
and tear are excluded from coverage.  
Ornamental Decorations. Ornamental  
decorations such as emblems, graphics,  
rhinestones, jewels, gemstones and their settings,  
and other decorative elements, are excluded from  
coverage.  
Unauthorized Service or Modification. Defects  
or damages resulting from service, testing,  
adjustment, installation, maintenance, alteration,  
including without limitation, software changes, or  
modification in any way by someone other than  
Motorola, or its authorized service centers, are  
excluded from coverage.  
Batteries. Only batteries whose fully charged  
capacity falls below 80% of their rated capacity and  
batteries that leak are covered by this limited  
warranty.  
Altered Products. Products or Accessories with  
(a) serial numbers or date tags that have been  
removed, altered or obliterated; (b) broken seals or  
that show evidence of tampering; (c) mismatched  
board serial numbers; or (d) nonconforming or  
non-Motorola housings, antennas, or parts, are  
excluded from coverage.  
Abuse & Misuse. Defects or damage that result  
from: (a) improper operation, storage, misuse or  
abuse, accident or neglect, such as physical  
damage (cracks, scratches, etc.) to the surface of  
the product resulting from misuse; (b) contact with  
liquid, water, rain, extreme humidity or heavy  
perspiration, sand, dirt or the like, extreme heat, or  
food; (c) use of the Products or Accessories for  
commercial purposes or subjecting the Product or  
Accessory to abnormal usage or conditions; or (d)  
other acts which are not the fault of Motorola, are  
excluded from coverage.  
Communication Services. Defects, damages, or  
the failure of Products, Accessories or Software  
due to any communication service or signal you  
may subscribe to or use with the Products,  
Accessories or Software is excluded from  
coverage.  
103  
MOTOROLA LIMITED WARRANTY  
Software Embodied in Physical Media. No  
warranty is made that the software will meet your  
requirements or will work in combination with any  
hardware or software applications provided by third  
parties, that the operation of the software products  
will be uninterrupted or error free, or that all defects  
in the software products will be corrected.  
How to Obtain Warranty Service or Other  
Information? To obtain service or information,  
please call:  
Motorola iDEN Customer Services  
1-800-453-0920 or 954-723-4910  
TTY-877-483-2840  
Software NOT Embodied in Physical Media.  
Software that is not embodied in physical media  
(e.g. software that is downloaded from the  
Or visit us online at  
http://www.motorola.com/iden/support  
You will receive instructions on how to ship the  
Products, Accessories or Software, at your  
expense, to a Motorola Authorized Repair Center.  
To obtain service, you must include: (a) a copy of  
your receipt, bill of sale or other comparable proof  
of purchase; (b) a written description of the  
problem; (c) the name of your service provider, if  
applicable; (d) the name and location of the  
installation facility (if applicable) and, most  
importantly; (e) your address and telephone  
number.  
internet), is provided "as is" and without warranty.  
Who is covered? This warranty extends only to  
the first consumer purchaser, and is not  
transferable.  
What will Motorola Do? Motorola, at its option,  
will at no charge repair, replace or refund the  
purchase price of any Products, Accessories or  
Software that does not conform to this warranty.  
We may use functionally equivalent  
reconditioned/refurbished/pre-owned or new  
Products, Accessories or parts. No data, software  
or applications added to your Product, Accessory  
or Software, including but not limited to personal  
contacts, games and ringer tones, will be  
reinstalled. To avoid losing such data, software  
and applications please create a back up prior to  
requesting service.  
What Other Limitations Are There? ANY  
IMPLIED WARRANTIES, INCLUDING WITHOUT  
LIMITATION THE IMPLIED WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A  
PARTICULAR PURPOSE, SHALL BE LIMITED  
TO THE DURATION OF THIS LIMITED  
WARRANTY, OTHERWISE THE REPAIR,  
REPLACEMENT, OR REFUND AS PROVIDED  
UNDER THIS EXPRESS LIMITED WARRANTY IS  
104  
THE EXCLUSIVE REMEDY OF THE  
Laws in the United States and other countries  
preserve for Motorola certain exclusive rights for  
copyrighted Motorola software such as the  
exclusive rights to reproduce and distribute copies  
of the Motorola software. Motorola software may  
only be copied into, used in, and redistributed with,  
the Products associated with such Motorola  
software. No other use, including without limitation  
disassembly of such Motorola software or exercise  
of the exclusive rights reserved for Motorola, is  
permitted.  
CONSUMER, AND IS PROVIDED IN LIEU OF  
ALL OTHER WARRANTIES, EXPRESS OF  
IMPLIED. IN NO EVENT SHALL MOTOROLA BE  
LIABLE, WHETHER IN CONTRACT OR TORT  
(INCLUDING NEGLIGENCE) FOR DAMAGES IN  
EXCESS OF THE PURCHASE PRICE OF THE  
PRODUCT, ACCESSORY OR SOFTWARE, OR  
FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR  
CONSEQUENTIAL DAMAGES OF ANY KIND, OR  
LOSS OF REVENUE OR PROFITS, LOSS OF  
BUSINESS, LOSS OF INFORMATION OR DATA,  
SOFTWARE OR APPLICATIONS OR OTHER  
FINANCIAL LOSS ARISING OUT OF OR IN  
CONNECTION WITH THE ABILITY OR INABILITY  
TO USE THE PRODUCTS, ACCESSORIES OR  
SOFTWARE TO THE FULL EXTENT THESE  
DAMAGES MAY BE DISCLAIMED BY LAW.  
Some states and jurisdictions do not allow the  
limitation or exclusion of incidental or  
consequential damages, or limitation on the  
length of an implied warranty, so the above  
limitations or exclusions may not apply to you.  
This warranty gives you specific legal rights,  
and you may also have other rights that vary  
from state to state or from one jurisdiction to  
another.  
105  
Limited Warranty Motorola Communication Products (International)  
Rechargeable Batteries will be replaced during the  
Limited Warranty  
Motorola  
applicable warranty period if:  
a. the battery capacity falls below 80% of rated  
capacity, or  
Communication  
Products (International)  
b. the battery develops leakage.  
MOTOROLA, at its option, will at no charge either  
repair the Product (with new or reconditioned  
parts), replace it (with a new or reconditioned  
Product), or refund the purchase price of the  
Product during the warranty period provided it is  
returned in accordance with the terms of this  
warranty. Replaced parts or boards are warranted  
for the balance of the original applicable warranty  
period. All replaced parts of Product shall become  
the property of MOTOROLA.  
Note: This Warranty applies in Singapore and  
the Philippines.  
I. What This Warranty Covers  
and For How Long:  
MOTOROLA warrants the MOTOROLA  
manufactured iDEN Communication Products  
listed below (“Product”) against defects in material  
and workmanship under normal use and service  
for a period of time from the date of purchase as  
scheduled below:  
This express limited warranty is extended by  
MOTOROLA to the original end user purchaser  
only and is not assignable or transferable to any  
other party. This is the complete warranty for the  
Product manufactured by MOTOROLA.  
MOTOROLA assumes no obligations or liability for  
additions or modifications to this warranty unless  
made in writing and signed by an officer of  
MOTOROLA. Unless made in a separate  
agreement between MOTOROLA and the original  
end user purchaser, MOTOROLA does not warrant  
the installation, maintenance or service of the  
Product.  
iDEN Subscriber Digital Mobile and One (1) Year  
Portable Units  
Product Accessories  
(manufactured by or under license  
from MOTOROLA)  
One (1) Year  
Batteries  
One (1) Year  
106  
   
MOTOROLA cannot be responsible in any way for  
any ancillary equipment not furnished by  
MOTOROLA which is attached to or used in  
connection with the Product, or for operation of the  
Product with any ancillary equipment, and all such  
equipment if expressly excluded from this  
warranty. Because each system which may use  
the Product is unique, MOTOROLA disclaims  
liability for range, coverage, or operation of the  
system as a whole, or any portion of the system not  
produced by MOTOROLA, under this warranty.  
TIME, INCONVENIENCE, COMMERCIAL LOSS,  
LOST PROFITS OR SAVINGS OR OTHER  
INCIDENTAL, SPECIAL OR CONSEQUENTIAL  
DAMAGES ARISING OUT OF THE USE OR  
INABILITY TO USE SUCH PRODUCT, TO THE  
FULL EXTENT SUCH MAY BE DISCLAIMED BY  
LAW.  
III. How to Get Warranty  
Service:  
You must provide proof of purchase (bearing the  
date of purchase and Product item serial number)  
in order to receive warranty service and, also,  
deliver or send the Product item, transportation  
and insurance prepaid, to an authorized warranty  
service location. Warranty service will be provided  
by MOTOROLA through one of its authorized  
warranty service locations. If you first contact the  
company which sold you the Product (e.g., dealer  
or communication service provider), it can facilitate  
your obtaining warranty service.  
II. General Provisions:  
This warranty sets forth the full extent of  
MOTOROLA’S responsibilities regarding the  
Product, Repair, replacement or refund of the  
purchase price, at MOTOROLA’S options, is the  
exclusive remedy. THIS WARRANTY IS GIVEN  
IN LIEU OF ALL OTHER EXPRESS  
WARRANTIES. IMPLIED WARRANTIES,  
INLCUDING WITHOUT LIMITATION, IMPLIED  
WARRANTIES OF MERCHANTABILITY AND  
FITNESS FOR A PARTICULAR PURPOSE, ARE  
LIMITED TO THE DURATION OF THIS LIMITED  
WARRANTY TO THE FULL EXTENT SUCH MAY  
BE DISCLAIMED BY LAW. IN NO EVENT SHALL  
MOTOROLA BE LIABLE FOR DAMAGES IN  
EXCESS OF THE PURCHASE PRICE OF THE  
PRODUCT, FOR ANY LOSS OF USE, LOSS OF  
IV. What This Warranty Does  
Not Cover:  
a. Defects or damage resulting from use of the  
Product in other than its normal and customary  
manner.  
107  
Limited Warranty Motorola Communication Products (International)  
b. Defects or damage from misuse, accident,  
water, or neglect.  
MOTOROLA’S published specifications or the  
local type acceptance labeling in effect for the  
Product at the time the Product was initially  
distributed from MOTOROLA.  
c. Defects or damage from improper testing,  
operation, maintenance, installation, alteration,  
modification, or adjustment.  
d. Breakage or damage to antennas unless  
caused directly by defects in material  
workmanship.  
j. Scratches or other cosmetic damage to  
Product surfaces that does not effect the  
operation of the Product.  
k. Normal and customary wear and tear.  
e. A Product subjected to unauthorized Product  
modifications, disassemblies or repairs  
(including, without limitation, the audition to the  
Product of non-MOTOROLA supplied  
equipment).  
l. Exclusion for defects or damage arising from  
use of the products in connection with  
non-MOTOROLA equipment.  
VI. Patent and Software  
Provisions:  
f. Product which has had the serial number  
removed or made illegible.  
MOTOROLA will defend, at its own expense, any  
suit brought against the end user purchaser to the  
extent that it is based on a claim that the Product or  
parts infringe a patent, and Motorola will pay those  
costs and damages finally awarded against the  
end user purchaser in any such suit which are  
attributable to any such claim, but such defense  
and payments are conditioned on the following:  
g. Rechargeable batteries if:  
1.Any of the seals on the battery enclosure of  
cells are broken or show evidence of  
tampering.  
2.The damage or defect is caused by  
charging or using the battery in equipment  
or service other than the Product for which it  
is specified.  
a. That MOTOROLA will be notified promptly in  
writing by such purchaser of any notice of such  
claim;  
h. Freight costs to the repair depot.  
i. A Product which, due to illegal or unauthorized  
alteration of the software/firmware in the  
b. That MOTOROLA will have sole control of the  
defense of such suit and all negotiations for its  
Product, does not function in accordance with  
108  
settlement or compromise; and  
Laws in the United States and other countries  
preserve for MOTOROLA certain exclusive rights  
for copyrighted MOTOROLA software, such as the  
exclusive rights to reproduce in copies and  
distribute copies of such MOTOROLA software.  
MOTOROLA software may be used in only the  
Product in which the software was originally  
embodied and such software in such Product may  
not be replaced, copied, distributed, modified in  
any way, or used to produce any derivative thereof.  
No other use including, without limitation,  
c. Should the Product or parts become, or in  
MOTOROLA’S opinion be likely to become, the  
subject of a claim of infringement of a patent,  
that such purchaser will permit MOTOROLA, at  
its option and expense, either to procure for  
such purchaser the right to continue using the  
Product or parts or to replace or modify the  
same so that it becomes non-infringing or to  
grant such purchaser a credit for the Product or  
parts as depreciated and accept its return. The  
depreciation will be an equal amount per year  
over the lifetime of the Product or parts as  
established by MOTOROLA.  
alteration, modification, reproduction, distribution,  
or reverse engineering of such MOTOROLA  
software or exercise or rights in such MOTOROLA  
software is permitted. No license is granted by  
implication, estoppel or otherwise under  
MOTOROLA will have no liability with respect to  
any claim of patent infringement which is based  
upon the combination of the Product or parts  
furnished hereunder with software, apparatus or  
devices not furnished by MOTOROLA, nor will  
MOTOROLA have any liability for the use of  
ancillary equipment or software not furnished by  
MOTOROLA which is attached to or sued in  
connection with the Product or any parts thereof. In  
no event shall MOTOROLA be liable for any  
incidental, special or consequential damages  
arising from any claim of patent infringement or  
alleged infringement.  
MOTOROLA patent rights or copyrights.  
109  
Software Copyright Notice  
Patent and Trademark  
Information  
The Motorola products described in this manual  
may include copyrighted Motorola and third party  
software stored in semiconductor memories or  
other media. Laws in the United States and other  
countries preserve for Motorola and third party  
software providers certain exclusive rights for  
copyrighted software, such as the exclusive rights  
to distribute or reproduce the copyrighted software.  
Accordingly, any copyrighted software contained in  
the Motorola products may not be modified,  
reverse-engineered, distributed, or reproduced in  
any manner to the extent allowed by law.  
MOTOROLA, the Stylized M Logo and all other  
trademarks indicated as such herein are  
trademarks of Motorola, Inc. ® Reg. U.S. Pat. &  
Tm. Off. © 2004 Motorola, Inc. All rights reserved.  
Microsoft and Microsoft Internet Explorer are  
registered trademarks of Microsoft Corporation.  
T9 is a trademark owned by Tegic  
Communications.  
Furthermore, the purchase of the Motorola  
products shall not be deemed to grant either  
directly or by implication, estoppel, or otherwise,  
any license under the copyrights, patents, or patent  
applications of Motorola or any third party software  
provider, except for the normal, non-exclusive,  
royalty-free license to use that arises by operation  
of law in the sale of a product.  
T9® Text Input Patent and Trademark Information  
This product is covered by U.S. Pat. 5,818,437,  
U.S. Pat. 5,953,541, U.S. Pat. 6,011,554 and other  
patents pending.  
Java and all other Java-based marks are  
trademarks or registered trademarks of Sun  
Microsystems, Inc. in the U.S. and other countries.  
All other product names or services mentioned in  
this manual are the property of their respective  
trademark owners.  
110  
   
deleting 21  
queue 20  
receiving 20  
responding 20, 21  
sending 20  
from Datebook 17, 59  
from memo 40  
from Recent calls 16  
group, see Group calls  
international 34  
making 15  
Index  
Numerics  
2-way radio 81  
see also Private calls, group  
calls, and call alerts  
sorting 21  
3-way calling 33  
viewing 21  
on hold 33  
Call filtering 87  
Call forwarding 30  
all calls 30  
missed calls 31  
off 31  
Call Timers 36  
Call Waiting 32  
off 32  
phone calls 15  
Private calls 15, 18, 81  
receiving 15  
redialing 17, 81  
remote PTT 91  
Speed Dial 18  
TTY, see TTY calls  
Turbo Dial 18  
A
Accessories 14  
safety 100  
Airplane mode 80  
Alpha mode 44  
B
Backlight 80  
Battery  
Calls  
voice name 17  
Circuit data 37  
Clock 80  
Contacts 16, 24  
capacity 28  
care 5  
charging 3, 4  
cover 2  
3-way 33  
answering automatically 81  
answering with any key 15,  
81  
inserting 3  
safety 99  
Baud rate 83  
emergency 19  
ending 15  
creating entries 26  
deleting 28  
entering number 16  
from Contacts 16  
editing entries 27  
icons 24  
C
Call alerts 20  
111  
 
Index  
iDEN Phonebook Manager  
setting up 60  
viewing 55  
Display  
map software 73  
privacy options 72  
security 73  
29  
international numbers 29  
searching 25  
showing all entries 26  
showing only Private IDs 25  
SIM card 24  
backlight 80  
contrast 79, 80  
options 8  
viewing location 69  
GPS PIN 83  
GPS, see GPS Enabled  
Group calls 35, 81  
making 35  
screen 7  
storing fast 27  
Drafts 53  
storing from idle screen 27  
storing from Memo 27, 40  
storing from recent calls 22,  
27  
type 22, 24  
viewing 25  
voice name 27  
with non-i265 phones 29  
see also MOSMS messages,  
drafts  
off 36  
receiving 36  
E
H
Email 24, 26, 37  
Emergency calls 19  
End key 1  
Handset, see phone  
Headset 91  
I
F
Icons  
Faxes  
Contacts 24  
D
receiving 37  
sending 37  
Recent calls 22  
status 10  
text entry 44  
Datebook 17, 55  
copying events 58  
creating events 56  
deleting events 58  
editing events 58  
profiles 58  
G
iDEN Phonebook Manager 29  
Idle screen 8  
GPS Enabled 67  
almanac data 72  
best results 70  
emergency calls 19, 68  
creating MOSMS messages  
52  
storing to Contacts 27  
reminders 59  
112  
International numbers 34  
calling 34  
ring tones 43  
voice records 77  
Menu key 1, 8  
sent messages 53  
setting up 50  
sorting 54  
storing 29  
Menus 8  
Mute 18  
J
context-sensitive 1, 8  
main menu 9  
Java applications  
deleting 62  
memory 63, 77  
N
Navigation key 1  
Numeric mode 46  
Message center 47, 49  
see also messages  
MOSMS messages 51  
Message notifications 47  
setting options 47  
Messages 47  
K
O
Keypad 1  
Over-the-air programming 6  
locking 83  
P
L
Packet data 37  
Passwords 83  
Patent information 110  
Pauses  
dialing 34  
storing 28  
Phone 1, 7  
active line 81  
locking 82  
modem 37  
off 5  
Language 80  
Lists, see menus  
see also voice mail, MOSMS  
messages, and SMS  
messages  
M
receiving 47  
MOSMS messages 50  
creating 51  
Memo 40  
calling from 40  
creating 40  
editing 40  
storing to Contacts 27, 40  
viewing 40  
deleting 53, 54  
drafts 53  
memory 54  
message center 51  
quick notes 52  
receiving 50  
Memory  
Java applications 63, 77  
MOSMS messages 54  
on 5  
only 83  
sending 51  
113  
Index  
setting up 2  
Profiles 84  
call filtering 87  
52  
electromagnetic interference  
97  
deleting 23  
display time 83  
icons 22  
storing to Contacts 22, 27  
viewing 22  
medical devices 97  
radio frequency 94  
Security 82  
Service provider 14  
Service, activating 5  
Settings 80  
resetting 83  
Shortcuts  
changing settings 84  
creating 86  
Datebook 58  
deleting 86  
editing 86  
switching 84  
temporary 85  
viewing 84  
Redialing 17, 81  
Ring tones 24, 41  
deleting 43  
downloading 42  
memory 43  
off 41  
setting 41  
setting in Contacts 26, 42  
vibrate 41  
creating 89  
deleting 90  
editing 90  
using 89  
Programming, over-the-air 6  
PTT  
One Touch 18  
One Touch, setting 34  
PUK code 12  
SIM card 2, 11, 13  
Contacts 24  
viewing assigned 42  
Ringer 78  
inserting 13  
Q
removing 14  
with non-i265 phones 29  
SIM PIN 11, 83  
changing 11  
default 11  
see also Ring tones  
off 78  
Quick notes 52  
see also MOSMS messages,  
Quick notes  
S
Safety 94  
accessory 100  
battery 99  
driving 116  
R
Radio frequency 94  
Recent calls 16, 22  
creating MOSMS messages  
entering 11  
requirement 12  
114  
unblocking 12  
SMS messages 47, 50  
mode 38  
on 38  
Word mode 44  
also see MOSMS messages  
Turbo Dial 18  
50  
V
Speakerphone 18  
Speed Dial 18, 25, 27  
Status messages 92  
Symbols mode 46  
Voice mail 47, 49  
receiving 49  
sending calls to 15, 49  
setting up 31, 49  
Voice name 17, 25  
creating 27  
Voice records 76  
creating 76  
T
T9 Text Input, see text entry  
Talkgroups 35, 81  
Text display area 8  
Text entry 44  
deleting 77  
Alpha mode 44  
database 44, 45  
icons 44  
labelling 76  
locking 77  
memory 77  
playing 76  
mode 44  
Numeric mode 46  
Symbols mode 46  
Word mode 44  
Trademark information 110  
TTY calls 38  
Volume, setting 78, 82  
W
Waits  
dialing 34  
storing 28  
Warranty 106  
baud rate 39  
making 38  
115  
Position your wireless phone within easy reach.  
Be able to access your wireless phone without  
removing your eyes from the road. If you receive  
an incoming call at an inconvenient time, if  
possible, let your voice mail answer it for you.  
Driving Safety Tips  
“Safety is your most important call!”  
Your Motorola wireless telephone gives you the  
powerful ability to communicate by voice — almost  
anywhere, anytime, wherever wireless phone  
service is available and safe conditions allow. But  
an important responsibility accompanies that  
benefits of wireless phones, one that every user  
must uphold.  
Let the person you are speaking with know you  
are driving; if necessary, suspend the call in  
heavy traffic or hazardous weather conditions.  
Rain, sleet, snow, ice, and even heavy traffic can  
be hazardous.  
If you receive an incoming call at an  
When driving a car, driving is your first  
responsibility. If you find it necessary to use your  
wireless phone while behind the wheel of a car,  
practice good common sense and remember the  
following tips:  
inconvenient time do not take notes or look up  
phone numbers while driving. Jotting down a “to  
do” list or going through your address book  
takes attention away from your primary  
responsibility — driving safely.  
Get to know your Motorola wireless phone and  
its features such as speed dial and redial. If  
available, these features help you to place your  
call without taking your attention off the road.  
Dial sensibly and assess the traffic; if possible,  
place calls when you are not moving or before  
pulling into traffic. Try to plan calls when your car  
will be stationary. If you need to make a call  
while moving, dial only a few numbers, check  
the road and your mirrors, then continue.  
When available, use a hands-free device. If  
possible, add an additional layer of convenience  
to your wireless phone with one of the many  
Motorola Original hands-free accessories  
available today.  
Do not engage in stressful or emotional  
conversations that may be distracting. Make  
people you are talking with aware you are  
driving and suspend conversations which have  
the potential to divert your attention away from  
the road.  
116  
   
Your phone can perform many other functions  
besides allowing you to make and receive calls.  
Do not let these features distract you from  
driving. Use them only when it is safe to do so.  
Use your wireless phone to call for help. Dial  
9-1-1 or other local emergency number in the  
case of fire, traffic accident or medical  
emergencies.  
Use your wireless phone to help others in  
emergencies. If you see an auto accident, crime  
in progress or other serious emergency where  
lives are in danger, call 9-1-1 or other local  
emergency number, as you would want others to  
do for you.  
Call roadside assistance or a special  
non-emergency wireless assistance number  
when necessary. If you see a broken-down  
vehicle posing no serious hazard, a broken  
traffic signal, a minor traffic accident where no  
one appears injured, or a vehicle you know to be  
stolen, call roadside assistance or other special  
non-emergency wireless number.  
117  

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